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Blog Posts

Why Hosted Call-centers Are A Better Bet As Compared To Premise-based Contact Center?

There is an issue with the laptop settings. The balance in your mobile phone keeps reducing without making any calls. There seems to be a problem with the defrosting property in the refrigerator and so on and so forth. What do you do? You pick up…

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Posted by BPO Voice on September 13, 2014 at 1:06pm

Trend-spotting, a la Customer Service in 2014

 

The start of each year often brings with it a lot…

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Posted by Christian Morales on January 7, 2014 at 8:30am

What You Should Know Before Using Staffing Solutions for Your Small Business

Do more with less. That is the very definition of efficiency and the key to the success of all small businesses everywhere.

 

But less of what?

 

Less of your whatever limited resources you have, actually, but to be…

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Posted by Chris Jankulovski on December 17, 2013 at 8:00am — 1 Comment

Why Indian IT Majors Are Reluctant To Take Government Projects ?

Last June there was big announcement that UK Network Rail has Awarded IT Contracts To Accenture, Cognizant, CSC And TCS. All the four biggies were quite happy with bagging the project as the scale of such…

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Posted by Amit Saxena on September 25, 2013 at 6:00pm — 1 Comment

 
 
 

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