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Posco

Are Indian call centres losing money to their Philippines counterparts?

The global competition on business process outsourcing is like never before. It is intense, fierce and even the governments of the respective countries are doing their best to provide necessary infrastructure and…

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Posted by Posco on January 24, 2012 at 8:57pm

Pooja Sharma

Call Center Jobs - Why Indian Youth Love to Hate Them ?

India remains to be one of the most favored outsourcing destinations with a major growth in the Call Center business. With development in telecom and technology sectors, India has excelled in the in the calling…

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Posted by Pooja Sharma on January 12, 2012 at 3:51pm

Amit Saxena

Trends and Challenges for the outsourcing industry in 2012

Off late outsourcing has become a topic of discussion for almost every professional. People are discussing the pattern in which outsourcing market has grown over the recent years and what challenges it faces now.…

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Posted by Amit Saxena on January 11, 2012 at 6:00pm

Posco

Why Live Chat Support is Must for Almost Every Company?

With each passing day, the world is getting small and more virtual. Across the globe, Internet penetration is getting higher and higher. Easy access to the net and increase in net enabled mobile phones, is…

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Posted by Posco on January 10, 2012 at 11:00am

Priya Verma

Top 5 Mistakes Call Center Service providers do!

They say mistakes help you learn and change for better. What if, people keep on committing the same mistakes over and over again without even realizing that they are wrong? Call Center service providers are so engrossed with targets and results…

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Posted by Priya Verma on January 9, 2012 at 10:00am

Amit Saxena

What Outsourcing Companies expect from 2012?

Outsourcing is one of the fiercely debated topics towards the end of 2011. A lot has been said about it as Presidential Elections in the US are also due in the 2012. So it…

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Posted by Amit Saxena on December 26, 2011 at 12:30pm

Companies can grow their outsourcing team with recruiting and compensation management software from SuccessFactors.com in order to predict and improve future performance.

 
 
 


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