Call Center Services, Outsourcing Services, Outsourcing Projects
It is true that outsourcing offers immense benefits to companies. However before availing the services of an offshore company there are certain factors that need to be considered. Keep in mind that you enjoy vast choices in this regard and therefore you have the liberty to consider these factors so that you can be sure that you are associated with an offshore company that perfectly suits your requirement. One important factor is the destination (country). Nowadays a majority of Asian countries are considered as top destinations because of their cheap IT services. In fact these countries are investing heavily on IT outsourcing. If you make the right choice then you will be able to make significant savings. Apart from that you will get quality services and timely completion of projects.
You should look for quality while choosing an offshore company because that is your top priority. However partnership stability and project safety are also equally important. And this depends on the general condition of the destination where your chosen company is based. So, let’s take a quick look at the factors that you need to consider before deciding on an offshore company.
Difference in Currency Rates:
Some countries can offer their services at very low rates. This is because the value of their currencies is quite low in comparison to the currencies of the countries seeking outsourcing services. Therefore countries like UK, Australia and USA etc will find the costs in countries like India and Sri Lanka or Philippines very cheap. The companies located in these countries are also more than happy to offer their services because they are getting more than what they get from domestic clients.
Now this one is a crucial factor. If the outsourcing industry of a country has to grow then it will require government support. There are countries where the government plays a pro-active role for IT development. On the other hand there are also countries where government officials (for reasons best known to them) are skeptical about outsourcing. So you have to choose with discretion.
Level of IT education:
You cannot afford to let an unskilled or poorly educated virtual workforce handle your projects. You have got to choose an offshore company located in a country that has a trademark in IT education. In this aspect India and Philippines rule the roost. Indian graduates enjoy global recognition in software programming whereas Filipino graduates are known for their language proficiency as well as programming skills. These are the people who find employment in the offshore companies located in these countries.
Investors prefer countries that guarantee utmost safety. They feel attracted to these countries because they know that their projects will be safe there. So you would definitely choose an offshore company that is located in such a country.
National Support to Outsourcing:
If the citizens of a country are critical about outsourcing then your projects will always be under threat even if the company you have chosen happens to be one of the best. Therefore national support is very important as well.
As mentioned above, all these factors are quite essential to consider before a client chooses to outsource his services.