Who says you can`t be what you want to be?How can one measure the level of know-how in this hyper competitive business environment?Why must job be outsourced to a third party?
We have quite numbers of organisations that are already embrassing the ethos of Business process outsourcing,but the figure is not anywhere compare with the population of Nigeria which is put at 150million.The opportunity is just unending .So come May 2010,the country is going to experience a dramatic shift in the BPO Industry via the forthcoming first ever International BPO workshop with the title:Building a sustainable platform for Business Process and knowledge process Outsourcing in Nigeria Of course the aims of the meet will be to amongst other things:
To develop and grow the industry (BPO/contact centre) to the point that it will become a significant contributor to the country's Gross Domestic Product through attracting foreign investment, skills transfer, new enterprise and job creation;
to stimulate discussion on the benefits of Outsourcing the back-office and the contact centre’s which includes customer service areas, Help desk, call centre, and telemarketing as well as other services which do not essentially need to be done in-house;
Give organizations the opportunity to hear real case studies and keynote presentations from those experts and organisations that have made successful outsourcing initiatives and decisions to outsource one or multiple functions.
To expose the abundant venture opportunities in Nigerian via the BPO/KPO mechanics with the aim of attracting more local and foreign direct investment into the sector.
To create opportunities for establishing strategic alliances and partnerships amongst local and foreign investors for the purpose of spreading out the BPO/KPO Industry and services in Nigeria and Africa.
What more can I say?I am calling on all experts,business owners and service providers to take advantage of this rare opportunity.
We are always willing to learn !
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