BPO Voice's Blog – August 2009 Archive (6)

BPO Employees General Opinion Survey 2009

An Update :

The survey Results have been released !

The clouds of recession are busy playing hide and seek with the recovery forecasters and it seems that it’s just a matter of few more months when the industry would be back on track.At this important stage, BPOVoice.com has decided to undertake a survey…

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Added by BPO Voice on August 17, 2009 at 4:00pm — No Comments

" The efforts to diversify our markets are not driven by President Obama's statements about outsourcing " : Gillian Virata, BPAP

Within a short span of time, Philippines has established itself as one of the prominent players in the offshoring and outsourcing (O&O) industry. However, as the industry is becoming more dynamic with each passing day, there are new challenges and priorities for the market leaders, in order to sustain and retain their current market share and position. BPO Voice interviewed Gillian Virata, " Executive Director for Information and Research, BPAP " about…

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Added by BPO Voice on August 13, 2009 at 11:30am — No Comments

3rd Annual Nordic Shared Services and Outsourcing Forum 2009

What makes 3rd Annual Nordic Shared Services and Outsourcing Forum 2009 an interesting event to watch out for?

First of all this is an exclusive Nordic programme for Nordic SSCs and practitioners to discuss the familier challenges like how to

1. Combat high costs

2. Drive continued cost savings

3. Deliver excellent customer service

4. And increase productivity

No other event features a speaker panel made up exclusively of companies operating SSCs… Continue

Added by BPO Voice on August 11, 2009 at 6:30pm — No Comments

The Best of the Week !

For those of you who missed out the daily action, check out the best of the week !

Ready for a challenge in a high-cost destination? – Why not? - Magdalena Szarafin

Outsourcing contracts can be broken - Niyamath Parveez…

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Added by BPO Voice on August 8, 2009 at 11:00pm — No Comments

" The recovery of outsourcing business is already underway ! " - Valentin Makarov, President RUSSOFT Association

In continuation to our ongoing series - “upcoming outsourcing destinations " BPOVoice had an interview with Mr.Valentin Makarov,President RUSSOFT Association, regarding the benefits Russia has to offer and his views on the upcoming challenges. Here are the excerpts:

What makes Russia one of the most interesting destination of Eastern Europe for outsourcing?

Russia provides a number of particular advantages for customers in the field of…

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Added by BPO Voice on August 5, 2009 at 5:00pm — No Comments