Call Center Services, Outsourcing Services, Outsourcing Projects
When it comes to decide an outsourcing partner one needs to be ultra careful as that relationship is bound to have a deep impact on a company’s reputation among its end customers. Having said that, a company needs to see many factors including profitability which is usually the prime reason for such a move. Despite of this many a times a client’s and a vendor’s relation turn sour which raises doubts about the concept though essentially it is the question of vendor selection. If a client has…Continue
E18, the events arm of Network 18, is organising a one-day forum titled, “BPO INDIA FORUM 2012” on 9th and 11th May 2012. At the conference we hope to discuss the opportunities and challenges that the industry will face and need to overcome in some of the fruitful sessions with the industry and thought leaders.
Key Topics of Discussion
* For CEOs: Driving non-linear growth - do we have a business model?
* For COOs: and…