BPO Voice's Blog – May 2012 Archive (2)

8 Factors to consider while Selecting An Offshore Outsourcing Company

When it comes to decide an outsourcing partner one needs to be ultra careful as that relationship is bound to have a deep impact on a company’s reputation among its end customers. Having said that, a company needs to see many factors including profitability which is usually the prime reason for such a move. Despite of this many a times a client’s and a vendor’s relation turn sour which raises doubts about the concept though essentially it is the question of vendor selection. If a client has…

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Added by BPO Voice on May 14, 2012 at 9:30am — 1 Comment

BPO India Forum 2012: Powering the Indian BPO Industry - May 9th - Delhi (The Westin, Gurgaon)

E18, the events arm of Network 18, is organising a one-day forum titled, “BPO INDIA FORUM 2012” on 9th and 11th May 2012. At the conference we hope to discuss the opportunities and challenges that the industry will face and need to overcome in some of the fruitful sessions with the industry and thought leaders.

Key Topics of Discussion

* For CEOs: Driving non-linear growth - do we have a business model?

* For COOs: and…

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Added by BPO Voice on May 3, 2012 at 4:30pm — 1 Comment