The downpour isn’t a torrent anymore …
The world is still recovering from the effects of the global economic crisis. And while it may be years until everybody’s able to go back to pre-crisis form, most industries, including the
outsourcing industry, now have a sunny outlook for the future.
In the country…
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Added by Outsourcing Insider on February 19, 2010 at 1:49pm —
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Last December, I wrote an article on
Infosys’ (NASDAQ:INFY) big week, wherein the
outsourcing company scored numerous deals and expanded its business in multiple areas around the world. However, since ringing in the New Year, it seems…
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Added by Outsourcing Insider on February 16, 2010 at 7:43am —
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A day before the release of the 4
th quarter financial results of
outsourcing company Convergys Corporation (NYSE:CVG), they
announced plans to lay off many of its employees, without disclosing…
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Added by Outsourcing Insider on February 4, 2010 at 2:12pm —
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When I first heard the words “Security
Outsourcing” together, the first thought that came to my mind is the word oxymoron. Don’t get me wrong, I don’t have anything against the enterprise; it’s just that putting the two words together seemed rather contradictory to me. Anyway, the reason I bring this up is because I recently read an…
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Added by Outsourcing Insider on January 27, 2010 at 3:16pm —
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Keeping abreast with the world is certainly a difficult job, especially now with social media, blogs and other such sources all over the place; it’s becoming difficult to know exactly where to look. I myself have different
favored sources of information, including those for news headlines, and social media, that I search regularly. On one such occasion, I came across the…
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Added by Outsourcing Insider on January 19, 2010 at 1:00pm —
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Tallying the
headlines from December 13-19, the most featured company in
outsourcing news was Infosys (NasdaqGS: INFY). The company has appeared back to back in news bits and clips all over the world and it seems like the company is revving up their strategies for the coming new…
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Added by Outsourcing Insider on January 2, 2010 at 9:17am —
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It seems like when
outsourcing companies do damage control, they go all out. This is following Accenture’s (NYSE:ACN) recent
decision to drop Tiger Woods from…
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Added by Outsourcing Insider on December 19, 2009 at 9:00am —
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If the first few days of a month can be an indication of how well an industry can perform by the months’ end, then this December ’09 should be a great month for the outsourcing industry –bar any mishap of course. Aside from ushering in the holiday season, several different
outsourcing companies have ushered in lucrative agreements since the start of…
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Added by Outsourcing Insider on December 15, 2009 at 8:30am —
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In an aggressive attempt of major technology manufacturing firms to diversify its markets for more consistent revenue streams, they have been buying and bidding for
business process outsourcing services firms.
Last month alone, technology giants Xerox (NYSE:XRX) and Dell Inc. (NASDAQ: DELL) have reported their acquisition of services companies, Affiliated Computer Services Inc. (NYSE:ACS) and Perot Systems Corporation…
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Added by Outsourcing Insider on December 14, 2009 at 12:31pm —
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Last June, I wrote an article about
UBS (NYSE: UBS) exploring a sale of its BPO and KPO units. In the
second week of October, Cognizant Technology Solutions Corp. (NASDAQ: CTSH) bought UBS’ India-based…
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Added by Outsourcing Insider on November 27, 2009 at 8:00am —
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With the United States market still in slump, businesses project difficulties in profit increase in the next 7 years. Job cuts continue in the US and the rate of job creation of 25 per year is not sufficient to offset job losses in the next 5 years. On the other side of the world, Indian
outsourcing firms show an opposite trend. Global IT service providers such as Infosys which provides technical consulting, design and development of…
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Added by Outsourcing Insider on October 22, 2009 at 8:00am —
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“Not just a place to take a vacation”- that’s what the Philippines is now becoming with the trend of the BPO sector in the country. Right now the Philippines ranks
2nd in the
offshore BPO services globally. The country would be hosting its first Outsourcing summit organized by the Business Processing Association of…
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Added by Outsourcing Insider on October 15, 2009 at 11:30pm —
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3 out of 4
executives say that
outsourcing is needed to get through this tough economic time.
As we move ever further into the information age, being able to provide the best service becomes a cutthroat competition. The latest and most innovative technology is needed to ensure you are ahead. But unfortunately there is an ever…
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Added by Outsourcing Insider on September 15, 2009 at 4:42pm —
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Offshoring helped firms stay afloat during the economic downturn by keeping costs within reach until such time the markets improve. Now that the world economy shows signs of recovery, the
BPO industry should fear not on losing clients. As clients see them, now more than ever, as a partner.
Currently, with firms feeling less economic pressure it is inevitable that they will get back to the drawing board and identify the business…
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Added by Outsourcing Insider on September 11, 2009 at 9:19am —
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India has long been the dominant country when it comes to
Business Process Outsourcing (BPO), however, times have changed. The National Outsourcing Association (NOA) published a report titled “
Best Practice Outsourcing and Offshoring” which pointed the issue Indian offshore providers face –increasing operational costs forcing some…
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Added by Outsourcing Insider on August 12, 2009 at 6:26am —
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Analysts continue to project positive growth for the
Philippine Outsourcing industry. Growth being measured in terms of business deals signed alone does not provide an accurate picture of what this sunshine industry truly contributes to the Philippine economy and the Filipinos. Businesses for these service providers continue to pour in as the figures show however, Filipino workforce development seems still behind.
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Added by Outsourcing Insider on July 21, 2009 at 4:29am —
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Company leaders are compelled to creatively move their businesses to profitability by unloading excess baggage and looking for new markets. Hence, a growing number of companies are divesting to achieve a leaner structure and at the same time looking for new markets to tap into.
IT Outsourcing Providers Tap into Domestic Market
With the current pressures faced even by
Outsourcing Providers especially the IT…
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Added by Outsourcing Insider on July 14, 2009 at 5:07pm —
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Outsourcing has come through a lot of changes since its inception. Its evolution depends on a number of factors like how the market reacts, government intervention, partnerships, and geographical positioning to name a few. The industry adapts to changes in the business environment which is crucial to its survival.
Last month, India’s IT-BPO trade body…
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Added by Outsourcing Insider on July 9, 2009 at 5:25pm —
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Switzerland-based financial services provider UBS (NYSE: UBS) is reportedly selling its
business process outsourcing (BPO) and knowledge process outsourcing (KPO) units. And is said to be in talks with Indian offshoring giants Infosys Technologies Limited (NASDAQ: INFY) and Wipro Limited (NYSE: WIT). The UBS Indian Service Center and UBS Krakow centre has an estimated value of $200 million, reports The Economic…
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Added by Outsourcing Insider on June 22, 2009 at 7:55am —
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Reading the
Indian mainstream news yesterday about India Inc.’s strategy to expand operations in Eastern Europe and hire multilinguals to serve the European finance and accounting sector does not surprise me anymore. In my April article, I talked about
how Europe is becoming more comfortable with… Continue
Added by Outsourcing Insider on June 15, 2009 at 9:17pm —
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