BPO Voice: Business Process Outsourcing, Call Center Outsourcing

Call Center Services, Outsourcing Services, Outsourcing Projects

 

 

 

Outsourcing Insider's Blog (45)

Infosys Disappoints: Economic and Operational Problems Affect Results

Expectations were high for the end of quarter results of India’s number two outsourcer, Infosys (NASDAQ:INFY). As the first of its peers to release quarterly results, the outsourcing company is responsible for setting the tone for India’s outsourcing sector. It was therefore a big disappointment when Infosys announced a 2.6% drop in profit for the period… Continue

Added by Outsourcing Insider on July 20, 2010 at 12:26pm — No Comments

Outsourcing Companies Have a Big IT Week

Contrary to the slowdown projected for IT outsourcing growth, in just a span of a few days, three big outsourcing companies won IT outsourcing contracts all from different regions in the world.



On the… Continue

Added by Outsourcing Insider on June 21, 2010 at 9:46am — No Comments

IT Outsourcing Growth To Slow Down Ahead

IT outsourcing growth is on the rebound but it is unlikely that it will ever be the same again. After the big boom that the industry experienced a few years ago before the recession, analysts estimate that this is unlikely to happen again.

In a study released by company…

Continue

Added by Outsourcing Insider on June 14, 2010 at 5:44pm — No Comments

Outsourcing Companies Sell Subsidiaries in a Bid to Specialize Rather than Diversify

A number of outsourcing companies have sold or are now selling their subsidiaries after less than stellar performance these past few months. In what had been previously hailed as the need for diversity in outsourcing offerings, some companies are now realizing that they may have bitten off more than they can chew.



The most recent company to… Continue

Added by Outsourcing Insider on June 8, 2010 at 6:30am — No Comments

UK Government Outsourcing Contracts Fear Sword of Damocles Overhead

Following the UK elections and subsequently, the naming of the country’s new Prime Minister David Cameron and Chancellor George Osborne has pushed government outsourcing contracts in limbo, as companies anticipate the stance the new government will enforce.



When the news broke out on the 17th of May that the new UK government would be… Continue

Added by Outsourcing Insider on May 25, 2010 at 5:51am — 1 Comment

IBM vs. Indiana: Big Blue Makes Indiana See Red

The Big Blue is making the state of Indiana and its residents see red. In a series of events that began with the signing of a very profitable outsourcing deal between the state of Indiana and technology outsourcing company IBM, the deal has now ended up with IBM (NYSE:IBM) filing a countersuit against Indiana late last week in an affair that began as,… Continue

Added by Outsourcing Insider on May 18, 2010 at 12:05pm — No Comments

Cognizant Outlook Bright; Emerging Ahead of Competitors

The big three of Indian outsourcing companies have a lot to evaluate, as their lower ranking rival Cognizant (NASDAQ:CTSH), is slowly starting to emerge ahead of the pack following the company’s first quarter results. This comes with the continued albeit slow rebound of the outsourcing market this year.



Days before the release of Cognizant’s… Continue

Added by Outsourcing Insider on May 14, 2010 at 6:55am — No Comments

First Quarter 2010 Part 4 of 4: Strategic Outsourcing Partnerships Abound in March

What have certainly abounded this first quarter are the strategic partnerships that have been formed among different types of companies across the industry. Efforts to diversify their product offerings are at the root of this trend as competition for outsourcing contracts increases.



Just for this quarter alone, there has been a surge in… Continue

Added by Outsourcing Insider on April 16, 2010 at 1:40pm — No Comments

First Quarter 2010 Part 3 of 4: Notable Contracts Are Won

For the first quarter of 2010, there were some notable outsourcing contracts established, albeit they’re not the ‘mega deals’ of old, but substantial they are still.



It was data and advisory firm… Continue

Added by Outsourcing Insider on April 13, 2010 at 2:09pm — No Comments

First Quarter 2010 Part 2 of 4: Prospects in Outsourcing

Prospects for outsourcing in the current year seem very bright indeed; this is according to different surveys and market estimates indicated during this first quarter.



On the 6th of January, PriceWaterhouseCoopers… Continue

Added by Outsourcing Insider on April 13, 2010 at 7:35am — No Comments

First Quarter 2010 Part 1 of 4: New Outsourcing Techniques in Play

For the first quarter 2010, expectations and estimates are high, buoyed by the continued recovery of the economy from the recession. And although there have been job cuts and closing of centers in some outsourcing companies such as… Continue

Added by Outsourcing Insider on April 8, 2010 at 1:34pm — No Comments

HealthCare, I.T. and Outsourcing’s Old Prospect Just Got Hotter

A few months back I wrote an article on how outsourcing has already been helping with cost reductions in the Healthcare Industry, and with the recent passing of the U.S. Healthcare Reform Bill, many are anticipating an increase in business opportunities in… Continue

Added by Outsourcing Insider on April 7, 2010 at 10:20am — No Comments

Economic Recovery Brings More Global Expansions in Outsourcing

It was English historian Edward Gibbon who said that that, “all that is human must retrograde if it does not advance”, and in outsourcing, this is likewise the case. As the end of the first quarter draws near, it is noticeable that business expansion among outsourcing companies have become more marked, and is in various different parts of the world.… Continue

Added by Outsourcing Insider on April 5, 2010 at 5:58am — No Comments

Obama’s Healthcare Reform Bill Means More Business for Healthcare Outsourcing

With the passage of the historic, although much maligned, Obama healthcare reform bill in the US, a new opportunity has opened up for outsourcing companies as hospitals and insurance providers will now be seeking ways of minimizing expenses.



Since the… Continue

Added by Outsourcing Insider on March 27, 2010 at 9:17pm — No Comments

Outsourcing Companies Find Contracts with Governments

Even with the recovery from the economic downturn in sight, governments are still choosing to outsource some of its operations to different outsourcing companies. Governments such as India and the US are taking advantage of outsourcing to help bolster their operations and provide their constituents with quality service.



In the US, companies’ JP… Continue

Added by Outsourcing Insider on March 20, 2010 at 9:04pm — No Comments

Cloud Computing with a Chance for Outsourcing

Cloud Computing is a computer concept that is starting to appear in the limelight of outsourcing and IT companies. It is an alternative solution for computer services where one service is shared by many through a collection of servers. This means that instead of installing a program into a single computer unit in the company, the program can be accessed… Continue

Added by Outsourcing Insider on March 18, 2010 at 1:13pm — No Comments

2010 Trends on Outsourcing Strategies

Contrary to what some naysayers of outsourcing are saying, the industry is alive and well, and it seems that it’s going to stay for a long while yet. As mentioned in a previous article, competition in outsourcing is becoming very stiff now, what with the industry expanding, as is what professional services firm Pricewaterhouse Coopers surmised in its Jan, 2010… Continue

Added by Outsourcing Insider on March 10, 2010 at 2:00pm — No Comments

Tech and Outsourcing Industries Bound for More Business in 2010

As a follow-up to a recent article, the IT Industry is riding the wave of change in all fronts from operations upgrades and expansions to more adverse developments, and on what better board could it have ridden on but the outsourcing community.



Outsourcing giants China and India take the lead in this… Continue

Added by Outsourcing Insider on March 2, 2010 at 11:30am — No Comments

Punjab & Sind Bank Moved Deal to Wipro after Satyam

Competition is stiff in the outsourcing industry, which is why outsourcers really have to perform in order to not just meet their clients’ expectations, but to exceed it. Not to mention the sometimes extremely harsh public scrutiny that outsourcing companies are subjected to. Outsourcing companies are a dime a dozen now, and it’s easy to go from one to the other, especially if the one you’re with doesn’t deliver. Just take a look at the… Continue

Added by Outsourcing Insider on February 28, 2010 at 5:30am — No Comments

2010 I.T. Outsourcing Trend: Smaller Deals Higher Volume of Job Requests

Last year, the economic downturn caused some organizations to temporarily scale back on I.T. outsourcing efforts while they tackle fundamental issues including keeping the company afloat. This year, I.T. outsourcing is making a comeback... in Asia. As Dell Services (NASDAQ:DELL) Chairman Jim Champy predicts the Asian I.T. outsourcing market will grow much faster in 2010. “IT outsourcing is set to rise in Asia as the region's companies begin… Continue

Added by Outsourcing Insider on February 26, 2010 at 3:00pm — No Comments

© 2013   Created by BPO Voice.

Network Guidelines | Disclaimer  |  Report an Issue  |  Terms of Service