Rakesh Sangani's Blog – August 2010 Archive (6)

Infosys plans 'extreme offshore' model to deal with US visa crisis

Against the backdrop of a clampdown on visas by the US and growing antagonism towards foreign workers and immigrants in that country, Infosys Technologies, India's second-largest IT services firm, is mulling an ‘extreme offshoring’ model to help reduce its dependence on H1 and L1 visas.

The Infosys extreme offshoring model is expected to have a far-reaching impact on the delivery of IT services, as this could lead to increased hiring at offshore locations like…

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Added by Rakesh Sangani on August 31, 2010 at 1:00pm — No Comments

Accenture wins 7 year extension

Leading BPO provider, Accenture, has won a seven-year, $160m contract extension from psychometric research and education assessments provider Educational Testing Service (ETS), to continue managing ETS' end-to-end supply chain, under a business process outsourcing (BPO) agreement that includes printing, publishing, warehousing, distribution, tracking and shipping of tests and test materials to more than 10 million test takers in 160 countries every…

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Added by Rakesh Sangani on August 30, 2010 at 1:00pm — No Comments

Final Thought: Domestic BPO

Research company Gartner this week announced that India’s domestic business process management market is expected to receive revenue of USD 1.6 billion by 2014 from USD 0.5 bullion in 2005. Whilst this is a figure that does get the attention of most people in the industry, the domestic Indian BPO market will not triple in the next 3 years.

However, there is substantial growth in the industry as there has been over the last few years. All of the leading BPO providers have signalled… Continue

Added by Rakesh Sangani on August 27, 2010 at 1:30am — No Comments

Tamil Nadu Government encouraging Rural BPO

The Tamil Nadu government is encouraging companies to set up rural Business Process Outsourcing (BPO) Centres in the region utilising an incentive-based approach. Government officials added that they have asked colleges to offer training to students to make them employable in BPO sector as they qualified as graduates. They added “"Our job is to bring the entrepreneurs and companies on to one platform. First we have to finalise the companies (for providing the work) and we have to identify those… Continue

Added by Rakesh Sangani on August 26, 2010 at 1:30am — 1 Comment

MphasiS net profits rise 18%

MphasiS, the information technology and business process outsourcing (BPO) services provider, has posted an 18.3 per cent growth in net profit to Rs 271.2 crore ($58.5 mn) in the third quarter ended July 31, when compared with the corresponding period last year.

“We have crossed over $250 mn quarterly revenue for three quarters in a row. We are now transforming ourselves in preparation for the next lap of growth,” said Ganesh Ayyar, CEO.

Proservartner Point of… Continue

Added by Rakesh Sangani on August 24, 2010 at 1:30am — No Comments

WNS Global Services to invest USD 15 million to open new centres

Global BPO player, WNS Global Services, plans to invest USD 15 million to open new centers in India in 2010. "In 2010, our capex is expected to be around USD 15 million and a lot of it will be invested in new centers in India. India plays a great part in our overall growth aspirations from a leadership, people, infrastructure and sustainability view," WNS Global Services Group CEO, Keshav R Murugesh, said.

"We are thinking through how best to address the huge demand that is emerging… Continue

Added by Rakesh Sangani on August 23, 2010 at 1:30am — No Comments

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