Martyn Hart's Blog – January 2010 Archive (3)

BSkyB and EDS and what it means for outsourcing

BSkyB has won a substantial part of its £709 million lawsuit against EDS, over a failed £48 million customer services system implementation. The lawsuit, filed in 2007, alleged that EDS had fraudulently misrepresented itself in a sales pitch in 2000 for the system, leaving Sky complete the project itself at great expense. EDS complained that Sky did not know what it wanted and changed requirements too frequently.

Though EDS may appeal again, it looks likely this case won’t go much… Continue

Added by Martyn Hart on January 28, 2010 at 9:44pm — 1 Comment

Should public sector IT professionals hang their heads in shame?

This week the Independent Newspaper decided to reopen old wounds from public sector IT failures of the past. The paper, with the bit between its teeth, decided to mount an investigation into the biggest IT ‘bungles’ presided over by a labour government. The current bill stands at a staggering £26bn above initial estimated costs.

Though most of these embarrassing projects have already hit the headlines before, the investigation brings some important issues back into popular… Continue

Added by Martyn Hart on January 22, 2010 at 6:43pm — 1 Comment

What’s in store for 2010?

It’s the time of year again where Christmas-addled sourcing professionals come up with their predictions for the coming 12 months. As predicted, predictably, the sourcing industry’s would-be fortune tellers have been busy, with tens and twenties of forward thinking releases hitting the NOA’s newsdesks in the last week. Add our own member’s predictions to the pile and it makes some interesting reading. Without further ado I thought it best to give a quick rundown of the most promising… Continue

Added by Martyn Hart on January 6, 2010 at 10:56pm — No Comments