'outsourcing' (244)

The General Industry Compensation Report published by professional services firm Towers Watson says Lower-skilled and process-based jobs in the UK remain vulnerable in the face of continued popularity of business process outsourcing (BPO) to central and eastern European countries.

Emerging destinations like Poland, Romania, Bulgaria and Hungary present attractive alternative to companies who are looking to outsource their bottom line jobs so as to cut down…

Don’t say that you were not warned before. Two recent major events are major indicators of what’s in store for you. Yahoo CEO’s most talked about decision to ask its employee to get up on their ass and report to work and the firing of Groupon’s founder CEO Andrew Mason, will have far reaching impact. The economy isn't recovering well; many companies are struggling in these difficult times. In such a scenario  all they want is any workable solution. When they can’t find…

Obama has not been the darling of the outsourcing industry due to his high voltage rhetoric against them. Even now he keep making some noise about how the reformed tax code will help companies those who bring  back jobs to US and will disincentivize those who outsource.

Indian Commerce and Industry minister Anand Sharma recently…

In continuation of our ongoing series “Biggest Challenge of My Domain” we have another gem of a contribution from Sidharth Mukherjee, Director, Corporate Development, Serco Global, sharing the biggest challenge, he has faced in his career so far. Below is the full text of his very well articulated response.

"The biggest challenge I have faced in my 13 year career has…

Nick Davies, Sourcing advisor at Source, chips in his two cents in our ongoing series – Biggest Challenge Of My Domain! Below is the full text of his insightful input!

"My career today is based in the advisory industry. The most sustained challenge I have faced is that of tactical, short term thinking. Whether driven by the economic climate, by a corporate ethos or by individuals, the result is broadly…

Economic Times reported that Cognizant will cut bonuses this year due to lower achievement of financial targets. It further reported that even though it has consistently exceeded its targets for the last few years except 2012, when it projected to 23% growth but registered only 20% growth. Explanations given. So far so good. Now comes the mummers in the blogosphere which includes CTS employees and many analysts. Some are questioning this move through an age old argument…

According to a recent economic survey , India has lost 10% share of the world's BPO (business process outsourcing) market to countries such as China, Philippines and Brazil, over the last five years. Frankly speaking this did not come as surprise as India share in the outsourcing market pie is constantly shrinking. All this is happening due to many reasons, however, one of the big reason is the problem which we as nation has failed to acknowledge.

The problem…

In response to our latest series of short interviews on "Biggest Challenge of My Domain", Purnima Menon, Ex Head Of Marketing, Infosys BPO,  shares  her story of  challenging journey so far! Below is the full text of her spirited saga.

"To my mind challenges are really opportunities. Opportunities to transform, learn a new skill or simply find out a better way of solving an issue. My…

Mitt Romney has appeared as a preferred choice as USA President of the outsourcing industry in an opinion poll conducted by BPOVoice an online community of the outsourcing professionals. The poll was conducted online. In total 341 people participated in this online poll. Most of the respondents were from the age group 30-40, majority of them were from Asia especially from the middle management.

The key findings were

• Majority of the…

Infosys is facing a strange dilemma these days. Newspaper reports keep on spreading rumors that they are mulling a wage hike whereas the company keep on denying this, that there is no such thing on the cards. The employees are vary and so are all the stakeholders. The company recently overhauled its client engagement strategy by dedicating senior executives to watch over each of its top customers. The top 50 clients, who together account for half of Infosys' $7-billion (…

Austerity is a fact of life for IT managers everywhere. No longer is it just a matter of doing more with less; organizations are increasingly seeking growth through innovation, and cost cutting in isolation is a game of diminishing returns. In this environment, we’re seeing a move to Smartsourcing. 



Cloud computing and the growth in flexible, rich services have transformed the concept of outsourcing, sparking an evolution in the…