'infosys' (5)

In response to our latest series of short interviews on "Biggest Challenge of My Domain", Purnima Menon, Ex Head Of Marketing, Infosys BPO,  shares  her story of  challenging journey so far! Below is the full text of her spirited saga.

 

"To my mind challenges are really opportunities. Opportunities to transform, learn a new skill or simply find out a better way of solving an issue. My…

Infosys is facing a strange dilemma these days. Newspaper reports keep on spreading rumors that they are mulling a wage hike whereas the company keep on denying this, that there is no such thing on the cards. The employees are vary and so are all the stakeholders. The company recently overhauled its client engagement strategy by dedicating senior executives to watch over each of its top customers. The top 50 clients, who together account for half of Infosys' $7-billion (…

Infosys - the Indian answer to Accenture is in the news for all the wrong reasons. First the company’s profit in the three months missed analysts' estimate, notably, 3rd time in four quarters. The company which used to say that it will grow faster than the industry, has forecasted a gloomy picture of less than industry’s average growth. They froze increments and also announced steep cuts (up to 70%) in variable pay of their employees. Attrition rates are going high.…

India being one of the most favored destinations for business process outsourcing has several giant BPO players who collectively are responsible for the tremendous growth of this sector. According to the estimates of 2005, India’s BPO industry had grown by 44 percent compared to the previous year. Not to mention that competitors like China, Malaysia, Philippines etc are still trying very hard to beat India but for now India seems to be leading their way. So what are the ten most important…