December 2011 Blog Posts (6)

Outsourcing is one of the fiercely debated topics towards the end of 2011. A lot has been said about it as Presidential Elections in the US are also due in the 2012. So it would be very interesting to know that what BPO outsourcing companies expect from 2012. What will be the trends? Will the business decrease? And should they prepare for something? These are some of the questions that are doing the rounds. Actually, with…

Hello All,

Firstly introducing myself to all of you magnificent personnel's here, I am Sonam representing a responsible role of Business Development Director in Graphtech BPO.

In due course of time, I have learned that details as minute as process requirements can be used against the welfare of the industry. Initially on our business established we had faced lot of challenges where we witnessed a few complaints in regards to vendors who were never related to us. Though they knew…

While most of the countries are acting towards liberating their policies and to open gates for globalization, people from the western countries have developed a disliking for it. The anti globalisation and anti capitalist movements have increased dramatically for the last few months. Actually, the corporate capitalism evolved in the western countries only and the corporate giants there have always been asking for reduction of international trade barriers. So where this protest against…

Although BPO sector in India has grown tremendously over the last one and a half decade, employee unions are still struggling to find a place in the sector. India is a very big player in the outsourcing business and it seems amusing that BPO companies are least interested in empowering the voice of employees by establishing a union. Notably, some of the Indian writers like Chetan Bhagat and Praful Bidwai have even said that the BPO industries are treating their employees like cyber coolies.…

The National Association of Software and Services companies or simply NASSCOM is a consortium which is dedicated to boost India BPO and software industry. It serves as an interface between foreign companies and Indian developers of product and services. NASSCOM was founded in the year 1988 and is headquartered in New Delhi, India. It is also having regional offices across the country in cities like Bangalore, Chennai, Hyderabad, Mumbai etc. The role of NASSCOM in shaping Indian Outsourcing…

Indian Rupee continued to fall for another week and is now trading at around 52.73 per dollar. Various economists have expressed their concerns over this fall and want the government and RBI to take some serious actions. However, there is speculation that outsourcing and exporting companies are registering increased profits due to this decrease in value of rupee. Notably, rupee is not just weak against the United States Dollar and it is also falling against other currencies like Pound and…