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Featured Blog Posts – November 2010 Archive (7)

Walk this way, Talk this way

There are many reasons why social media has seen such growth in recent years, but perhaps the biggest of these has been the transition from computer to mobile. Online is now the media of choice and with applications on mobiles helping more and more consumers to connect with their networks on the go.

As a result, we’ve seen online behaviour increase around the world - and East Africa is no exception to this rule, with the social media craze hitting Kenya like a storm.

It… Continue

Added by Nicholas Nesbitt on November 18, 2010 at 5:39pm — 1 Comment


In 2007 at the ICT and Outsourcing to Kenya seminar in London… the then Minister for Information and Communication Minister Hon. Mutahi Kagwe spoke of the expected boom in BPO industry in Kenya with the laying down of fiber optic cables. A level playing field would be set giving us equal footing at competing with the industry Big Players.

Fast forward to 2010, we have a healthy economic environment, increased government backing not forgetting the continuous growth of… Continue

Added by Sonie Wanyoike on November 18, 2010 at 5:45am — 5 Comments

UK Councils sign £2m a year deal

Leicestershire County Council and Nottingham City Council have signed an innovative partnership that will pool administrative functions, including human resources, payroll and finance services, in the first step of a new East Midlands Shared Services centre, which could attract other authorities.

Leicestershire County Council leader David Parsons said: In these challenging times, our innovative agreement shows how authorities can achieve real savings by working together. “Every pound… Continue

Added by Rakesh Sangani on November 17, 2010 at 12:30am — No Comments

Cameron admits mistakes over immigration cap. Or does he?

Sometimes there can be no greater show of strength for a man than admitting you simply got it wrong. If the Prime Minister’s recent hints that he will listen to the protests from major international firms and look to water down the planned immigration cap tell us anything, it’s that he’s not afraid to reconsider his policies. Or do they?

David Cameron’s announcement that intra-company transfers “should not be included in what we are looking at [for the immigration cap]” will almost… Continue

Added by Martyn Hart on November 12, 2010 at 4:04pm — No Comments

UK's Silicon Valley - growing onshoring

David Cameron's Tech City plan will deliver real benefits

In the last week we’ve seen Prime Minister David Cameron announce plans to redevelop London’s East End into a ‘Tech City’, with the construction of a £200 million network of technology and innovation centres to rival Silicon Valley.

The thinking behind this is clearly that a technology hub of this sort will help to encourage foreign investment and give the economy a boost.

It seems that research and…


Added by Martyn Hart on November 12, 2010 at 4:00pm — No Comments

Kaizen makes things better: Slowly, step by step and every day

Do you know the story about burnt toast? What are you going to do if your making toast process results in an unacceptable (or: uneatable) slice of toast? Would you put another slice on and try it once again? Scrape the toast to make it eatable? Complain to the canteen staff? Would it not be much simpler for you just to fix the settings on the toaster? If your answer is close to “yes”, then welcome to the club and let me introduce a concept named kaizen.

Kaizen is… Continue

Added by Magdalena Szarafin on November 5, 2010 at 1:42am — No Comments

Outsourcing in the insurance industry: solvency II

Getting outsourcing contracts to comply with Solvency II is not rocket science, but requires a certain amount of attention. Here are some practical guidelines.

Where within banks the Basel II implementation projects come to an end, are insurers burning the midnight oil to get Solvency II implemented before the end of 2012. The Solvency II legislation is aimed at improving risk management practices within insurance companies and providing better protection for policyholders. For this…


Added by Francois Zielemans on November 2, 2010 at 1:00pm — No Comments

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