September 2011 Blog Posts (13)

Outsourcing industry is the backbone of New Age Indian economy and it is one of the prime provider of jobs in India and abroad. India has performed remarkably well as over $ 50 billion is the rough estimate of the industry's turnover in India. Due to this competitive advantage, world has come to value India as a knowledge superpower. Also, India has fared well in the recession when most economies registered negligible or negative growth.

The question is - what the hell…

In September 2011, Facebook had more than 500 million active users – and each user had an average of 150 friends. LinkedIn now has 90 million members, while Twitter has had a total of over 20 billion tweets. Meanwhile, there are estimated to be 175 million blogs worldwide.



The Internet has become a vast and tumultuous universe, which gives its users an enormous power: the ability to spread their dissatisfaction or anger towards a brand, a service or a product…

The world leaders in New york met at the global conference of IMF and World Bank. The most popular and important agenda other than Palestine's bid for separate nation was Global Unemployment. Most developed nations are reeling under the burden of mass unemployment which has even caused civil unrest and ethnic violence in some parts of their country. It has become a fad these days to blame outsourcing for everything. The general belief is that-…

Outsourcing is not just confined to BPO, LPO, software and KPO, it is much more than that. Due to the advent of ipads, iphones and other types of gadgets children from the west are paying less time to their studies. A study reveals that children from America and Euro zone spend at least 8 hours to these gadgets and mostly they are addicted to Facebook and Twitter to get connected. But the question that arises; how do they manage to do their homework and other studies at…

As the news continues to pour in that US and UK based companies continue to outsource their workload (in the midst of double dip - reemergence of recession) to majority of third party vendors in and outside their country, the hue and cry over job loss is gaining huge attention in local media.

Recently IBM India inked a long term $1billion deal with vodaphone, which led to sharp reactions from the protectionists.  What people fail to understand is…

The business process outsourcing (BPO) marketplace is poised to grow at 6.4 % in the current year (2011). The strong growth is fuelled by urgent demand form the companies based out of Europe, America and UK. Asia pacific region continue to enjoy the privilege of being considered as worlds best back office (for IT services) and get plethora of business opportunities.

The trend is not just restricted to outsource low end IT services, high end IT services related to research and…

Meet the 2011 “People’s Choice” for Contribution to Industry (Asia), winner. The music industry’s loss is global businesses’ gain, as we find out from this candid profile by one of HP’s leading stars...



By: SSON

Ravichandran Venkataraman is the winner of this year’s SSON “People’s Choice” Contribution to Industry, Thought Leadership Award for Asia, which was announced in Singapore last week, at…

A recent news about outsourcing industry sent some heat waves around the western business community that the information pertaining to the clients of western companies were found to be leaked to the third party. The bone of contention is that those information were quite confidential and companies willing to reap benefits and keep their customers loyal towards them can ill afford to risk their confidential details.

One of the few disadvantages of outsourcing your work is that…

Here’s something we forecast with absolute certainty: data analytics is your future. It’s about deploying cutting edge analytical solutions across all domains to enable better, faster decision-making.



By: Rohit Tandon, Arnab Chakraborty, Ganga Ganapathi, HP Global Analytics

Data Analytics – The Next Stage of Shared Services Evolution and Maturity…

Maria Necita B. Geronimo, for one. She is Country General Manager of Deltek Systems (Philippines) and – having built three SSCs from the ground up – she is rounding out her considerable experience through the SSOPro course.

By: SSON