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Featured Blog Posts – August 2010 Archive (5)

Infosys plans 'extreme offshore' model to deal with US visa crisis

Against the backdrop of a clampdown on visas by the US and growing antagonism towards foreign workers and immigrants in that country, Infosys Technologies, India's second-largest IT services firm, is mulling an ‘extreme offshoring’ model to help reduce its dependence on H1 and L1 visas.

The Infosys extreme offshoring model is expected to have a far-reaching impact on the delivery of IT services, as this could lead to increased hiring at offshore locations like…

Added by Rakesh Sangani on August 31, 2010 at 1:00pm — No Comments

Final Thought: Domestic BPO

Research company Gartner this week announced that India’s domestic business process management market is expected to receive revenue of USD 1.6 billion by 2014 from USD 0.5 bullion in 2005. Whilst this is a figure that does get the attention of most people in the industry, the domestic Indian BPO market will not triple in the next 3 years.

However, there is substantial growth in the industry as there has been over the last few years. All of the leading BPO providers have signalled… Continue

Added by Rakesh Sangani on August 27, 2010 at 1:30am — No Comments

Tamil Nadu Government encouraging Rural BPO

The Tamil Nadu government is encouraging companies to set up rural Business Process Outsourcing (BPO) Centres in the region utilising an incentive-based approach. Government officials added that they have asked colleges to offer training to students to make them employable in BPO sector as they qualified as graduates. They added “"Our job is to bring the entrepreneurs and companies on to one platform. First we have to finalise the companies (for providing the work) and we have to identify those… Continue

Added by Rakesh Sangani on August 26, 2010 at 1:30am — 1 Comment

Multi-sourcing: keeping your business partnerships spinning?

I’ve often thought that entering into a business partnership is a lot like spinning plates on a stick; it requires a great deal of attention, a sure touch and a great deal of awareness.

Recent changes in the way contracts are sourced means that, in outsourcing terms, this is a task that’s become either much more difficult, or far more simplified in recent years, depending on what sort of organisation you are.

An example is the sharp decline in the number of single source… Continue

Added by Martyn Hart on August 20, 2010 at 12:30pm — No Comments

Collaboration is the key

Better relationships result in better outsourcing

American businessman and entrepreneur JC Penney once famously opined that “every business is built on friendship”.

You might think that a close, long-standing friendship with your service providers seems like a little too much to ask for - if so, then at the very least, it’s perhaps worth looking into how you can strengthen your relations for the better, in order to achieve success?

The onset of globalisation… Continue

Added by Martyn Hart on August 12, 2010 at 5:30pm — No Comments

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