Call Center Services, Outsourcing Services, Outsourcing Projects
Insurance group Zurich Financial Services has renewed its outsourcing arrangement with Capita, a UK-based provider of BPO services, for another 11 years from 2015 to 2026.
Under this new agreement, Capita will deliver operational services for Zurich's UK life business to support the development of Zurich Global Life's European and international administration hubs for a 15 year, effective 1…Continue
Added by Francois Zielemans on June 27, 2011 at 6:04pm — No Comments
Every day we hear about the risks that foreign firms face when doing business in China, but what about the Chinese experience of dealing with foreign firms? Are the issues really so one-sided?
By: Tim Cummins, IACCM
In a seminar hosted by the Practical Law Company at its London headquarters, IACCM members were provided with…
Added by Ben Knowles on June 13, 2011 at 5:37pm — No Comments