June 2008 Blog Posts (9)

Obama Strikes back !

Obama's flip flop with the outsourcing continues. In a recent development he said that he won't continue giving tax breaks to companies that ship jobs abroad. Though, very recently he made a statement regarding outsourcing that it can't be reversed and the US nationals and companies needs to be competitive to counter fight it. here is the extract of the news story from PTI "Taking a tough stand against outsourcing, the presumptive Democratic nominee… Continue

Added by Amit Saxena on June 29, 2008 at 12:28pm — No Comments

One in three IT people abuses administrative passwords

Economic Times recently covered this story. here is the extract "One in three information technology professionals' abuses administrative passwords to access confidential data such as colleagues' salary details, emails or board-meeting minutes, according to a survey.

US information security company Cyber-Ark surveyed 300 senior IT professionals, and found that one-third admitted to secretly snooping, while 47% said they had accessed… Continue

Added by Tina Sharma on June 28, 2008 at 4:30pm — No Comments

Career path for those agents whose experience is 2+ yrs

Hi, Guys, need your opinions on this. I guess we would would agree that gone are those days when one used to join as an agent and after 6 months or so his/her chances of getting promotion vertical or lateral were quite high. Any moderately successful agent used to get to the next level... that was in the beginning of BPOs somewhere around 1999 -2001... Now as the headcount has increased manifolds getting on to the next level is becoming increasingly… Continue

Added by Pooja Sharma on June 27, 2008 at 12:30pm — 3 Comments

The Great BPO Disconnect !

Recently The Hindu Business Line did a story on the image problem of the BPOs here are the excerpts " For an industry that has seen $11 billion revenue, provided 7 lakh people direct employment and three to four times more indirect employment, there seems to be disconnect surrounding it. This could be largely due to a social order change and negative stories in the media, said Shanmugam Nagarajan, Founder and Chief People Officer, 24x7 Customer, in… Continue

Added by Tina Sharma on June 24, 2008 at 1:30pm — No Comments

Is Mysore becoming the next BPO capital?

Money control's recent report suggests that Mysore can be the next BPO Capital. It's report says " could Bangalore be 'Bangalored' by its own neighboring town? Could Vijayawada or Madurai be the next BPO boomtowns?

Mysore is known as much as for Mysore Pak as it is known for Brindavan Gardens and the Chamundi Hills. This sleepy city has been witnessing a quiet IT revolution since 2003.

According to a NASSCOM - A.T Kearney… Continue

Added by Siddharth Jindal on June 22, 2008 at 6:03pm — No Comments

Infosys BPO & i-mint partner to launch employee rewards programme

Economic Times reports another first from infosys in the form of their tie up with i-mint for the employee reward programme. The news says "Infosys BPO, the business process outsourcing subsidiary of Infosys Technologies and i-mint, India's first multi-partner consumer rewards programme, have partnered to launch the i-mint-Infosys employee reward programme for Infosys BPO employees.

The programme would be launched with a Infosys co branded… Continue

Added by Rajat Verma on June 19, 2008 at 11:00pm — No Comments

Outsourcing to India, China not reversible: Obama

Washington: The presumptive Democratic presidential nominee Barack Obama says he would make the US economy strong and competitive again by expanding opportunity outward rather than

clamping down on outsourcing to countries like India and…

Continue

Added by Amit Saxena on June 16, 2008 at 11:54am — 1 Comment

Will BPOs be the next !

Economic times says that "US slowdown takes toll on IT campus hiring". It further says MUMBAI: The economic slowdown in the US is having a reverberation on campus recruitment in engineering… Continue

Added by Vikram Prasad on June 12, 2008 at 11:00am — 1 Comment

BPOs, KPOs scouting for non-English speaking professionals

With a large number of companies from non-English speaking European countries eyeing India for outsourcing work, BPOs and KPOs here have started hunting for people proficient in Spanish, German, French and other foreign

languages to support the clientele.

"The Indian BPO companies are

now looking towards non-English speaking markets such as… Continue

Added by Rajat Verma on June 5, 2008 at 12:00am — No Comments