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Featured Blog Posts – February 2011 Archive (6)

Shared Services and Outsourcing

Why they are not mutually exclusive…on the contrary

By: Scott Furlong, Partner, TPI


There is a lot of confusion in the marketplace surrounding outsourcing, offshoring and shared services.  Pundits and journalists (particularly in election years) often use the word outsourcing when describing the perceived dangers of shifting jobs to low cost countries. Clearly they are describing…


Added by Ben Knowles on February 24, 2011 at 5:25pm — No Comments

Outsourcing your leadership team: build it… or buy it?

Outsourcing your leadership team: The build vs. buy debate heats up

By: Phil Fersht, HfS



One of the newest additions to the HfS family is Brian Robinson. Brian is an internationalist to say the least, so it comes as no surprise that this Ohio boy uses football (you know, the one where you can’t use your hands) as an analogy for how to nurture leadership teams. Is it…


Added by Ben Knowles on February 23, 2011 at 5:16pm — No Comments

Getting more out of your Finance BPO relationship?

In finance finance the current overused term is transformation. Organisations are said to be, through outsourcing, searching for transformation of their Finance function. The aim is to deliver end to end processes and better business outcomes such as reduced cost, lower working capital, a better customer experience and improved supplier relationships. Providers are said to be keen to deliver transformation to optimise their ways of working and solidify their relationships with their…


Added by Rakesh Sangani on February 19, 2011 at 5:36am — No Comments

Another Location Index

Management Consultants AT Kearney released their recent offshoring location index, which compares the “top 50” locations by financial attractiveness, people skills and availability and business environment. Whilst unsurprisingly India and China lead the way, the interesting developments are that Egypt move up to 4th place, Mexico up to 6th and the Philippines sitting at a lowly 9th place!…


Added by Rakesh Sangani on February 19, 2011 at 5:34am — No Comments

What does the SSC landscape look like in Australia?

Roundtable Debate on the most pressing issues and some winning strategies for the Antipodean marketplace

By: Barbara Hodge, SSON

Added by Ben Knowles on February 16, 2011 at 7:19pm — No Comments

Current trends & pressure points in outsourcing


Our outsourcing expert from law firm Mayer Brown weighs in on why the anticipated outsourcing surge has not happened

By: Tim Cummins, CEO, IACCM


Are many new…


Added by Ben Knowles on February 16, 2011 at 7:16pm — No Comments

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