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Featured Blog Posts – January 2011 Archive (2)

Interview with SSON award-winner, Paul Fipps, The Charmer Sunbelt Group


SSON runs a Global Excellence Awards in the US, Europe, Asia and Australia. To enter YOUR organization for an award click  here . Don't delay! The US Awards deadline is coming up!

Winner of the SSON Best New Captive Services Delivery Award 2010…


Added by Ben Knowles on January 18, 2011 at 10:30pm — No Comments

Outsourcing and The risk of brand damage

Car manufacturers started in the seventies with optimizing their value chain by outsourcing activities and has since then progressed into almost every aspect of our economy. Think of Indians analyzing x-ray pictures for European/American hospitals, South Africans administering mortgage requests and Philippine’s doing the salary administration. The main drivers behind this wave of outsourcing are technological advances and the breaking down of national trade barriers.

The same…


Added by Francois Zielemans on January 6, 2011 at 1:00pm — 1 Comment

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