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Vikram Prasad's Discussions

Don't Work with Jerks: How to Recognize a Difficult Client Early
7 Replies

Started this discussion. Last reply by Kiran Madake yesterday.

Obama Loves Outsourcing !
2 Replies

Started this discussion. Last reply by Vikram Prasad Mar 10, 2010.

New trends in outsourcing !

Started Sep 16, 2008

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It's My Life !

Latest Activity

Kiran Madake replied to Vikram Prasad's discussion 'Don't Work with Jerks: How to Recognize a Difficult Client Early'

yesterday

c j arora left a comment for Vikram Prasad

"We are privately owned Australian company based in Victoria. We intend to outsource telemarketing campaigns as follow: 1. Solar Energy Appointments Fixing simple process, qualify customer as per criteria and fix appointment, appointment qualified on…"

Feb 7

Srikumar Rajan replied to Vikram Prasad's discussion 'Need Genuine Process'

"Dear Vikram, We would appreciate it if you could provide the details of the project you currently have for outsourcing. A Brief note about us :- At InSO, we strongly believe we can understand your needs and our call center executives can meet and…"

Nov 15, 2011

Sumant Kumar Choudhary replied to Vikram Prasad's discussion 'Need Genuine Process'

"I am looking for Domestic Inbound voice process without upfront charges. I am running with 10 seats in kolkata and i can increase no. of seats depend on project requirement. If you have any kind of Domestic inbound voice process please send me the…"

Nov 2, 2011

Ketan Ramji Bhanderi replied to Vikram Prasad's discussion 'Don't Work with Jerks: How to Recognize a Difficult Client Early'

"Dear Friends Above information is so much important for me and lots of thanks for above posts Ketan Bhanderi"

Jul 19, 2011

K.Amarendra Kumar replied to Vikram Prasad's discussion 'Don't Work with Jerks: How to Recognize a Difficult Client Early'

"i really agreed with u guy"

Nov 28, 2010

asad javed replied to Vikram Prasad's discussion 'Don't Work with Jerks: How to Recognize a Difficult Client Early'

"@ vikram : Agreeeeeeeeeeeeeeeeeeeeeeeeeeeeed!!!"

Oct 20, 2010

A discussion started by Vikram Prasad was featured

Don't Work with Jerks: How to Recognize a Difficult Client Early

I found this interesting article on the net. Hope you will like it1. Who is a difficult clientTo help you decide what things may be important to you, here are some of the most common traits of difficult clients:- They do not respect your time- They tell you how to do your work- They always check up on you- They constantly change their mind about a project- They knit pick over every detail- They try to intimidate you into doing things you haven't agreed to- They treat you as if they're the boss…See More

Oct 16, 2010

7 Comments

syed sajudin replied to Vikram Prasad's discussion 'Need Genuine Process'

"Assalam alaikum atif bhai I am need of genuine outbound process have got a good team with me . I would like u to help me in this . Pls send me the details to saju283@gmail.com."

Sep 8, 2010

Vikram Prasad and sayyed ali are now friends

Jun 22, 2010

A discussion started by Vikram Prasad was featured

Genpact Signs 3 Year Help Desk Services Contract with Federal-Mogul Corporation

Genpact Limited (NYSE: G), a global leader in business process and technology management, today announced the signing of a three-year contract with Federal-Mogul Corporation (NASDAQ: FDML), a leading global automotive supplier, to provide IT help desk services and support-related solutions. Under this contract, Genpact will provide a single-point-of-contact help desk, supporting the markets of North America, Europe, South America and Asia for Federal-Mogul. The help desk will operate 24 x 7 and…See More

Jun 15, 2010

0 Comments

Vikram Prasad posted a discussion

Genpact Signs 3 Year Help Desk Services Contract with Federal-Mogul Corporation

Jun 15, 2010

0 Comments

A discussion started by Vikram Prasad was featured

Obama Loves Outsourcing !

Don't get me wrong, it's true. He appreciates the idea of outsourcing which is why he wants to shut down the department which keeps a count on how many jobs gets outsourced each year which Unnecessarily used to give mileage to the press to attack him on outsourcing.Washington Post reports :"Like a scorekeeper for the world, a tiny unit within the Bureau of Labor Statistics tracks…See More

Jun 10, 2010

2 Comments

A discussion started by Vikram Prasad was featured

Don't Work with Jerks: How to Recognize a Difficult Client Early

Jun 4, 2010

7 Comments

Vikram Prasad replied to Magdalena Szarafin's discussion 'Hot subject: BPO company - how to start and run it?'

"The common problem any call center will face will be around Technology challenges, especially connecting to the U.S./UK; Recruiting, training and retaining staff; Market development (For getting new clients); Cash flow (to sustain the period of…"

May 26, 2010

Vikram Prasad replied to Anurag Khare's discussion 'Steps involved in starting a call center in India?'

"This is the information i found on the web: Guidelines for setting up call centres in India The Call Centres are permitted to Indian registered companies on non-exclusive basis. The Call centers are registered under the under the Other Service…"

May 26, 2010

Profile Information

Designation: Analyst

Organization: Private

Qualification: B.Com

About Me: A sensible guy hungry for information !

Vikram Prasad's Blog

Can We Outsource Our Politicians?

After Noon TV watching is an enlightening experience which everyone should go through provided they don’t have anything worse than this to do. While I wanted to gather a few bytes on the BPO industry I also switched through the different News channels because of the irresistible in-between ad break. Here is what I got to see - A political party (in India) hell bent on creating ruckus about a city’s ownership ( probably their forefathers leased it to the Government with a condition… Continue

Posted on February 6, 2010 at 6:30pm

Obama, Outsourcing and Tax Breaks !

"To encourage ... businesses to stay within our borders, it is time to finally slash the tax breaks for companies that ship our jobs overseas, and give those tax breaks to companies that create jobs right here in the United States of America."

What could have prompted Barack Obama to say these lines in his first State of the Union address. His falling popularity, string of losses in the elections for the democrats or the need to act on the projection that he is not any run of… Continue

Posted on January 28, 2010 at 11:30pm

Comment Wall (10 comments)

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At 12:40am on February 7, 2013, c j arora said…: We are privately owned Australian company based in Victoria. We intend to outsource telemarketing campaigns as follow:
1. Solar Energy Appointments Fixing
simple process, qualify customer as per criteria and fix appointment, appointment qualified on the basis of voice recording, good pay out, weekly payment , minimum 10 seats to start. Free management consultancy, continuous on line support , help and guidance provided by experts
2. Sale
Closing sale for solar Energy PV system on phone. Sale treated closed as customer decides to buy and makes payment of 10% of price as deposit . 100% finance options provided to customers . Free on line continuous support, hand holding provided by experts. Attractive pay out ,weekly payment. Centers having experience of hard core sale are welcome
3. Tech Support
• 100% owned Australian company
• No contract
• BItdefender total security software offered free with the plan
• Live Support services by experienced and Microsoft certified experts
• Good Pay out to centres
• Continuous online support, management consultancy to centres

Agreement direct with Australian office. Centers interested to pl contact with their profile. Consultants with good profile also welcome

C J Arora
President
Bliss IT Solutions Pty Ltd[Aust]
Bliss Overseas Pty Ltd[Aust]
Bliss Overseas[India]
OZ solar Energy Solutions Pty Ltd[Aust]
Mobile-919810065379/Skype –blissoverseas
Email-cjarorabliss@gmail.com
India
D 349, 1st floor, Anand Vihar, Delhi-110092
Australia
Lvl 3,480 Collins St
Melbourne 3000,Victoria
Ph: 03 9018 5715
Mob-61411954546[vishal Arora]
www.blisslivesupport.com.au
www.ozsolarenergysolutions.com.au

At 8:32pm on April 2, 2010, Priyashmita Guha said…: Hi Vikram, Am moving out of this forum or rather from active participation here. I just realised this forum is too low quality and that ranges right from the so called end clients to the centres and the consultants. A few of us who talk business are too small in number, and it will affect our company brand to be here.

You can contact me via linkedin always

At 2:00am on April 2, 2010, Priyashmita Guha said…: Bye

At 1:44am on April 2, 2010, Priyashmita Guha said…: Nowhere. But I will. I am a worse optimist than you :)

Have a good night

At 1:32am on April 2, 2010, Priyashmita Guha said…: Oh enjoy your work...and will make the change. Thanks for observing.

At 1:22am on April 2, 2010, Priyashmita Guha said…: And I apologise for the sarcasm and negativity, but 2 weeks here has convinced me optimism is a commodity i cannot afford to have :)

At 1:13am on April 2, 2010, Priyashmita Guha said…: I found someone who is a more hopeless optimist than me :)

I saw you asking some blasphemous questions like business plan and all to someone as well. I did ask someone else here a few days back the same question and of course the answer was on expected line...Anyway I hope your hopes are not dashed

Nice to meet you !!!

At 12:55am on April 2, 2010, Priyashmita Guha said…: I don't really know you, but I like your professional comments. But jokes apart, you really expect professional attitude from all people?