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Vikram Prasad
Vikram Prasad
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Vikram Prasad's Discussions

Proposed Changes in the Forum Guidelines
13 Replies

Started this discussion. Last reply by Priyashmita Guha Apr 1, 2010.

Don't Work with Jerks: How to Recognize a Difficult Client Early
6 Replies

Started this discussion. Last reply by Ketan Ramji Bhanderi Jul 19, 2011.

Obama Loves Outsourcing !
2 Replies

Started this discussion. Last reply by Vikram Prasad Mar 10, 2010.

 

It's My Life !

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Srikumar Rajan replied to Vikram Prasad's discussion 'Need Genuine Process'
Dear Vikram, We would appreciate it if you could provide the details of the project you currently have for outsourcing. A Brief note about us :- At InSO, we strongly believe we can understand your needs and our call center executives can meet and…
Nov 14, 2011
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Sumant Kumar Choudhary replied to Vikram Prasad's discussion 'Need Genuine Process'
I am looking for Domestic Inbound voice process without upfront charges. I am running with 10 seats in kolkata and i can increase no. of seats depend on project requirement. If you have any kind of Domestic inbound voice process please send me the…
Nov 2, 2011
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Ketan Ramji Bhanderi replied to Vikram Prasad's discussion 'Don't Work with Jerks: How to Recognize a Difficult Client Early'
Dear Friends Above information is so much important for me and lots of thanks for above posts Ketan Bhanderi
Jul 19, 2011
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K.Amarendra Kumar replied to Vikram Prasad's discussion 'Don't Work with Jerks: How to Recognize a Difficult Client Early'
i really agreed with u guy
Nov 28, 2010
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asad javed replied to Vikram Prasad's discussion 'Don't Work with Jerks: How to Recognize a Difficult Client Early'
@ vikram : Agreeeeeeeeeeeeeeeeeeeeeeeeeeeeed!!!
Oct 20, 2010
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Don't Work with Jerks: How to Recognize a Difficult Client Early

I found this interesting article on the net. Hope you will like it1. Who is a difficult clientTo help you decide what things may be important to you, here are some of the most common traits of difficult clients:- They do not respect your time- They tell you how to do your work- They always check up on you- They constantly change their mind about a project- They knit pick over every detail- They try to intimidate you into doing things you haven't agreed to- They treat you as if they're the boss…See More
A discussion started by Vikram Prasad was featured Oct 16, 2010
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syed sajudin replied to Vikram Prasad's discussion 'Need Genuine Process'
Assalam alaikum atif bhai I am need of genuine outbound process have got a good team with me . I would like u to help me in this . Pls send me the details to saju283@gmail.com.
Sep 8, 2010
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Vikram Prasad and sayyed ali are now friends Jun 22, 2010
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Genpact Signs 3 Year Help Desk Services Contract with Federal-Mogul Corporation

Genpact Limited (NYSE: G), a global leader in business process and technology management, today announced the signing of a three-year contract with Federal-Mogul Corporation (NASDAQ: FDML), a leading global automotive supplier, to provide IT help desk services and support-related solutions. Under this contract, Genpact will provide a single-point-of-contact help desk, supporting the markets of North America, Europe, South America and Asia for Federal-Mogul. The help desk will operate 24 x 7 and…See More
A discussion started by Vikram Prasad was featured Jun 15, 2010
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Genpact Signs 3 Year Help Desk Services Contract with Federal-Mogul Corporation

Genpact Limited (NYSE: G), a global leader in business process and technology management, today announced the signing of a three-year contract with Federal-Mogul Corporation (NASDAQ: FDML), a leading global automotive supplier, to provide IT help desk services and support-related solutions. Under this contract, Genpact will provide a single-point-of-contact help desk, supporting the markets of North America, Europe, South America and Asia for Federal-Mogul. The help desk will operate 24 x 7 and…See More
Discussion posted by Vikram Prasad Jun 15, 2010
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Obama Loves Outsourcing !

Don't get me wrong, it's true. He appreciates the idea of outsourcing which is why he wants to shut down the department which keeps a count on how many jobs gets outsourced each year which Unnecessarily used to give mileage to the press to attack him on outsourcing.Washington Post reports :"Like a scorekeeper for the world, a tiny unit within the Bureau of Labor Statistics tracks…See More
A discussion started by Vikram Prasad was featured Jun 9, 2010
2 Comments
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Don't Work with Jerks: How to Recognize a Difficult Client Early

I found this interesting article on the net. Hope you will like it1. Who is a difficult clientTo help you decide what things may be important to you, here are some of the most common traits of difficult clients:- They do not respect your time- They tell you how to do your work- They always check up on you- They constantly change their mind about a project- They knit pick over every detail- They try to intimidate you into doing things you haven't agreed to- They treat you as if they're the boss…See More
A discussion started by Vikram Prasad was featured Jun 4, 2010
6 Comments
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Vikram Prasad replied to Magdalena Szarafin's discussion 'Hot subject: BPO company - how to start and run it?'
The common problem any call center will face will be around Technology challenges, especially connecting to the U.S./UK; Recruiting, training and retaining staff; Market development (For getting new clients); Cash flow (to sustain the period of…
May 26, 2010
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Vikram Prasad replied to Anurag Khare's discussion 'Steps involved in starting a call center in India?'
This is the information i found on the web: Guidelines for setting up call centres in India The Call Centres are permitted to Indian registered companies on non-exclusive basis. The Call centers are registered under the under the Other Service…
May 26, 2010
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13TH ANNUAL ASIAN SHARED SERVICES & OUTSOURCING WEEK 2010 at Resorts World Sentosa

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September 20, 2010 to September 23, 2010
Welcome to SSON’s 13th Annual Asian Shared Services & Outsourcing Week - Asia’s leading edge industry event and one of four in our global series of events. By attending SSO Week Asia 2010, you will meet and network with the very best thought leaders, practitioners, providers and advisors in the shared services and outsourcing space, connecting with over 500+ senior level attendees from various sectors all over the region.If you want to lead, influence and be part of shaping the Asian shared…See More
Vikram Prasad might attend BPO Voice's event Apr 11, 2010
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Priyashmita Guha and Vikram Prasad are now friends Apr 6, 2010

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Designation
Analyst
Organization
Private
Qualification
B.Com
About Me
A sensible guy hungry for information !

Vikram Prasad's Blog

Vikram Prasad

Can We Outsource Our Politicians?

After Noon TV watching is an enlightening experience which everyone should go through provided they don’t have anything worse than this to do. While I wanted to gather a few bytes on the BPO industry I also switched through the different News channels because of the irresistible in-between ad break. Here is what I got to see - A political party (in India) hell bent on creating ruckus about a city’s ownership ( probably their forefathers leased it to the Government with a condition… Continue

Posted on February 6, 2010 at 6:30pm

Vikram Prasad

Obama, Outsourcing and Tax Breaks !

"To encourage ... businesses to stay within our borders, it is time to finally slash the tax breaks for companies that ship our jobs overseas, and give those tax breaks to companies that create jobs right here in the United States of America."



What could have prompted Barack Obama to say these lines in his first State of the Union address. His falling popularity, string of losses in the elections for the democrats or the need to act on the projection that he is not any run of… Continue

Posted on January 28, 2010 at 11:30pm

Comment Wall (10 comments)

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At 3:50pm on May 17, 2011, VDTVDT said…
We are introducing form filling projects .The project is directly from USA.
We deal directly on this project, so there is no middleman / consultant and
no upfront . The project is in large quantity so we are looking for IT/BPO
company/consultant who can help us establishing a decent backbone of
facilities anywhere in India, as soon as possible for this project.

We can also consider giving your monthly billings advance (20%), right in
the beginning of each month at the time of distribution of data itself.

Nature of job: Form Filling Project.
Work Type: Fully Automated By Software
Software Provider: Company Itself
Upfront / security fee: None
Payment Security: Advance Payment through LC/Bank Guarantee
Eligibility: Company or Private firm
Duration: 36 months contract period
Total Working days: 22 Working days per month
Work Flow: Minimum 3000 forms per month/ per seat
Minimum no. of slot: 10pc
Rate per Form: Rs.30 per form
Data: Data will be provided to the user on monthly basis through FTP/CD/DVD.
Minimum Monthly Billing per slot: Nine Lakhs only INR (Rs.9, 00,000) It may
be increased depending upon your work, number of hours and shifts.

Signup: Online Compensation: 30% (In case of non-availability of data, this
would be mentioned clearly in the agreement).

Contact: Kirti (kirtidhawan@gmail.com)
At 8:32pm on April 2, 2010, Priyashmita GuhaPriyashmita Guha said…
Hi Vikram, Am moving out of this forum or rather from active participation here. I just realised this forum is too low quality and that ranges right from the so called end clients to the centres and the consultants. A few of us who talk business are too small in number, and it will affect our company brand to be here.

You can contact me via linkedin always
At 2:00am on April 2, 2010, Priyashmita GuhaPriyashmita Guha said…
Bye
At 1:44am on April 2, 2010, Priyashmita GuhaPriyashmita Guha said…
Nowhere. But I will. I am a worse optimist than you :)

Have a good night
At 1:32am on April 2, 2010, Priyashmita GuhaPriyashmita Guha said…
Oh enjoy your work...and will make the change. Thanks for observing.
At 1:22am on April 2, 2010, Priyashmita GuhaPriyashmita Guha said…
And I apologise for the sarcasm and negativity, but 2 weeks here has convinced me optimism is a commodity i cannot afford to have :)
At 1:13am on April 2, 2010, Priyashmita GuhaPriyashmita Guha said…
I found someone who is a more hopeless optimist than me :)

I saw you asking some blasphemous questions like business plan and all to someone as well. I did ask someone else here a few days back the same question and of course the answer was on expected line...Anyway I hope your hopes are not dashed

Nice to meet you !!!
At 12:55am on April 2, 2010, Priyashmita GuhaPriyashmita Guha said…
I don't really know you, but I like your professional comments. But jokes apart, you really expect professional attitude from all people?
At 7:10pm on July 6, 2008, Kamal SharmaKamal Sharma said…
Thanks
At 8:03pm on July 3, 2008, Kamal SharmaKamal Sharma said…
Hi, i'm planning to apply in 3G Pune heard that they have some opening for AM's. How's 3G ?
 
 
 


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