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LIMITED PLACES - CONTACT Natalie Milsom on natalie.milsom@buffalo.co.uk or 020 7292 8689 to book place‘Traditional companies’ have long forced customer enquiries through the ‘traditional’ contact routes of phone, mail and email. But a revolution is taking place. More than ever customers of all backgrounds and ages are turning to social networking and other online channels to gather information and comment on products and services. Some innovative companies have already recognised this and are…See More

LIMITED PLACES - CONTACT Natalie Milsom on natalie.milsom@buffalo.co.uk or 020 7292 8689 to book place‘Traditional companies’ have long forced customer enquiries through the ‘traditional’ contact routes of phone, mail and email. But a revolution is taking place. More than ever customers of all backgrounds and ages are turning to social networking and other online channels to gather information and comment on products and services. Some innovative companies have already recognised this and are…See More

KenCall set to scoop another impressive win in Business outsourcing.The CCF European Call Centre Awards judges’ panel has nominated KenCall, Kenya’s most successful contact centre as a finalist for the Non European Call Centre of the Year award category. The awards ceremony will be held in September 22, 2009 at the Hilton Birmingham Metropole in the UK. This is the second time that KenCall is being shortlisted having won last year under the same category. The competitors that KenCall will…See More

KenCall set to scoop another impressive win in Business outsourcing.The CCF European Call Centre Awards judges’ panel has nominated KenCall, Kenya’s most successful contact centre as a finalist for the Non European Call Centre of the Year award category. The awards ceremony will be held in September 22, 2009 at the Hilton Birmingham Metropole in the UK. This is the second time that KenCall is being shortlisted having won last year under the same category. The competitors that KenCall will…See More