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BPOVoice.Com is an ever growing network of BPO professionals. Its focus is to endow its members with the news and up-to-date information from around the globe with its internal research as well as through knowledge of experts.This makes the resource more robust and gives a third dimension to conventional views on outsourcing business.

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Why Hosted Call-centers Are A Better Bet As Compared To Premise-based Contact Center?

There is an issue with the laptop settings. The balance in your mobile phone keeps reducing without making any calls. There seems to be a problem with the defrosting property in the refrigerator and so on and so forth. What do you do? You pick up the mobile phone dial the customer care number and hope you receive a solution for your problem.…


Posted on September 13, 2014 at 1:06pm

Vote For Nandan Nilekani! Nice Guys Need Not Finish Last!

Nandan Nilekani who traded the comforts of a big corporate for a more demanding, tougher and often frustrating public office is in news again. All this while our super successful technocrat was busy with the babus, mending their style of work as Head of Unique Identification Authority of India (UIDAI). Now as per the news reports he has been offered a congress ticket to contest next general elections from Bangalore South.Will he win? He should, given the kind of…


Posted on September 19, 2013 at 3:00pm — 2 Comments

Why TollFreeForwarding.com is the Best Bet in Virtual Numbers and Call Forwarding Services!

In the past, we have written in detail about how virtual toll free numbers can help you attract new customers. Needless to say, these numbers hold significant importance as they can expand your business at breakneck speed. One question you may have is how to select a provider of toll free numbers and call forwarding services.


As per our experience and internal analysis we advise you to go only with those who have a reasonable reputation, years of…


Posted on September 5, 2013 at 10:00am

Why IT Hiring Will Be Down By 17% In India, This Year?

This may not sound great in the middle of a recession, however, fact of the matter is, IT Hiring will take a hit this fiscal year. Nasscom the industry body talked to PTI and said the main factors behind the decline can be attributed to rising automation and low attrition due to economic uncertainty. In exact terms, it is expected to decline up to 17 percent, which means new hires will get restricted to 150,000.


As per the industry estimate, the…


Posted on August 5, 2013 at 6:30pm

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Guidelines to follow while posting a threadComplete the question:Please post question in the correct/complete format only. Do not post incomplete questions.Be descriptivePlease be descriptive while…Continue

Started Nov 14, 2009

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At 11:40am on November 1, 2011, Ivy Sun said…
Chengdu tops China in attracting service outsourcing investment , for more information please click http://www.chnsourcing.com/
At 7:21pm on November 29, 2009, charles daniel said…
i was working in a bpo industry in chennai,
now i am planing to start a bpo.
how it will be possible? i want help.
At 12:10pm on November 28, 2009, rajneesh vyas said…

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