Launching our next version of Unified Agent Desktop, bringing significant operations & analytics at CSE control...
BPO Blogs, BPO Projects, Call Center & Outsourcing News
-
Srikanth SESH
- Male
- Navi Mumbai
- India
- Founder & CEO
- Blog Posts (1)
- Discussions (1)
- Offshore and Outsourcing Events
- BPO Companies and Call Center Groups
Srikanth SESH's Discussions
Managed Contact-Centres
We've launched a prem-based Managed Service initiative for contact-centres in India, currently delivering through a private-cloud approach for over 1000+ seats.Corporates interested in consolidating…Continue
Started Dec 17, 2011
Srikanth SESH's Page
Latest Activity
Managed Contact-Centres
We've launched a prem-based Managed Service initiative for contact-centres in India, currently delivering through a private-cloud approach for over 1000+ seats.Corporates interested in consolidating technology across locations & leap-frog to new technology, without major investments, could approach this unique offering of us.We assist global BPO majors, in their Indian operations, expand to leverage the platform for global ops.Interested, pls feel free to drop me a note at…See More
Discussion posted by Srikanth SESH
Migrating contact-centre ops from distributed architecture to cloud/virtualized architecture, 11 locations moving private cloud architecture
Status posted by Srikanth SESH
The Challenges around Unified Interaction Management – A Contact-Center Perspective
The emergence of Unified Interaction Management (UIM) has seen a massive replacement of old technology platforms, to the new-age ones broadly under the premise of multi-point integration capability of the product vendor.During the entire phase of this evaluation, one does forget that most of the product vendors subtly announce a rip-and-replace model than propose inter-operability to the existing investments.The effort to adopt UIM across the corporate boundaries has been marred by warring…See More
A blog post by Srikanth SESH was featured
Srikanth SESH updated their profile
Hithesh Ballal left a comment for Srikanth SESH
Hello,
We are looking for the voice / non voice based campaigns to start with. And we may add more required seater to this campaign.
We worked for Money Debt & Credit Services (U.K.Based) . It had been stopped due to some company legal issues.…
Profile Information
- Designation
- Founder & CEO
- Organization
- SmartConnect Technologies
- Qualification
- PG Dip in MIS
- Professional Objective
- Global Networking, Innov Solutions to target industry, framework-led-solutions
- Professional Skillset
- Leader, C-Level, Entrepreneur, Deal origination flow & shaping, Fund Raising, Divestitures, Negotiation, Blue Ocean Strategist, Rainmaker, Strategic Planning, Change management, Rapid Restructuring & Organizational Effectiveness, Cost Rationalization, Offshore Strategy, Advisory & Set-up, Offshore Governance & Audit, Mentoring & Coaching, Innovation Strategy (M&A), Market Entry Strategy, Branding, Intentional Marketing, Boardroom Management, BPO/KPO, SaaS, Managed Services, Cloud Computing.
- About Me
- I am a Management executive possessing a breadth of entrepreneurial experience and corporate-level successes with technology based businesses. I have around 20+ years of extensive and successful, operational and P&L leadership including, International consulting, strategic business planning, technology commercialization, project execution, business development, marketing & new market entry strategy, general management and change management expertise, valuations, acquisitions and asset divestitures. I have strong decision-making and people management skills and diversified demonstrated experience delivering bottom line results. Passionate and focused global business growth leader aka the “Global GROWTH-inator”.
A successful action orientated experienced motivator of people adopting hands on approach. A strong record of over achievement with complex business solutions through creative planning and sales strategies. A Board-level communicator with international experience, strategic & tactical planning, developing new business emphasizing profit and revenue growth under tight cost and resource constraints.
A leader with stature, style and confidence and a creator of “step” changes in performance providing clear strategic direction delivering significant growth. A proponent of solution selling techniques.
Experienced in managing cultural & organizational change, people management, motivational techniques, P&L and budgets.
Creates a competitive advantage for organizations & bottom line cost savings utilizing innovative information technology solutions while controlling and reducing IS expenses. Reputation as an innovative and dynamic agent of change.
Team player and leader, with a "rolled-sleeves, can-do" ethic, who thrives in entrepreneurial environments, and works hands-on in leading a corporate function that delivers results and adds real value.
Entrepreneur (3 start-ups), builder (3 M&A/JV’s) and change agent (5 turnarounds).
Srikanth SESH's Blog
The Challenges around Unified Interaction Management – A Contact-Center Perspective
The emergence of Unified Interaction Management (UIM) has seen a massive replacement of old technology platforms, to the new-age ones broadly under the premise of multi-point integration capability of the product vendor.
During the entire phase of this evaluation, one does forget that most of the product vendors subtly announce a rip-and-replace model than propose inter-operability to the existing investments.
The effort to adopt UIM across the corporate boundaries has… Continue
During the entire phase of this evaluation, one does forget that most of the product vendors subtly announce a rip-and-replace model than propose inter-operability to the existing investments.
The effort to adopt UIM across the corporate boundaries has… Continue
Posted on July 30, 2011 at 2:26pm
Comment Wall (2 comments)
- At 12:19pm on June 29, 2010,
Hithesh Ballal said…
- Hello,
We are looking for the voice / non voice based campaigns to start with. And we may add more required seater to this campaign.
We worked for Money Debt & Credit Services (U.K.Based) . It had been stopped due to some company legal issues. Throughout India.
In that campaign we were suppose to call U.K. People and helping them out in Debt management programme.
Other one is a Medical Billing Campaign which is the domestic process. (i.e. Data Entry )
Our other sister concern is named as I-Tranz Solutions which is a Medical Transcription Facility Centre of world’s No.1. Medical Transcription Company called C-bay Systems.
So, I would like to receive all the details of your campaign, and i need to know what are all the required setup to run your campaign.
What type of Campaign is there? Day shift or night shift? Both day and night shift 10 seater setup is already there. Within 2 /3 weeks we will be able to set up the required set up. If non – voice Process is there we have got another 10 seater capacity available for night shift. If voice Process is there Training part is very important. How that services are provided? We are in contact with good number of people who worked for Manipal Informatics.
We are looking for genuine outsoucing companies who can give us regular work loads and payment is secured.
Hence, we request all outsourcing companies to consider us and give us an opportunity to prove our capabilities.
Thanks and Regards.
Hithesh Ballal.
+919880940907
eske_sons@yahoo.com; ballal_hithesh@yahoo.com
- At 7:50pm on November 29, 2009,
BPO Voice said… - Welcome to BPO Voice!
Invite your friends, share your views and opinions !
