BPO Voice: Business Process Outsourcing, Call Center Outsourcing

Call Center Services, Outsourcing Services, Outsourcing Projects

 

 

 

Sonam
  • Female
  • Kolkata , West Bengal
  • India
  • Business Development Director
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Sonam's Friends

  • Santosh Singh
  • raz
  • aurobinda padhi
  • Asad Siddiqui
  • vignesh
  • manas sahoo
  • jayeeta dutta
  • Sontu Biswas
  • Chemiron Impex
  • Vishal Bhayani
  • Ravi Kant
  • Shweta M
  • srikanth
  • Utathya RoyChowdhury
  • Aritra Gupta

Sonam's Groups

Sonam's Discussions

Celebrating 5 years of Stability & Existence

Celebrating and completing 5 years of our Today's Existence & Stability. We have witnessed the most difficult challenges with every step. We have learnt with our mistakes, mishaps, clients and projects, not to move ahead with them rather to…Continue

Started on Friday

 

Sonam's Page

Latest Activity

Sonam posted a discussion

Celebrating 5 years of Stability & Existence

Celebrating and completing 5 years of our Today's Existence & Stability. We have witnessed the most difficult challenges with every step. We have learnt with our mistakes, mishaps, clients and projects, not to move ahead with them rather to check our foot prints to calculate and analysize every business stings that we had to face, which were desperately inclined towards bending our backs. We definitely are not here to wave with the wind. We brushed our shoulders, repayed, re bonded and re…See More
Saturday
Sonam left a comment for Rajesh Dubey
"Dear Rajesh, I would firstly apologize about the late reply. I am not much of a regular in this forum. Though delayed, it is pleasure for me to discuss over the same. On-line Training is a benefit or not as per many centers and consultants offer to…"
Friday
Sonam posted a status
"Success Closure & out put CALL NOW - 033 6458 1342 40 seats closed and successful sign up completed (Kolkata Vendor) STILL AVAILABLE."
Apr 6
Sonam and vignesh are now friends
Dec 17, 2012
Sonam posted a status
"Directly/Indirectly 30 centers are now delivering to our non-voice client."
Dec 17, 2012
Sonam and manas sahoo are now friends
Nov 15, 2012
Prasad replied to Sonam's discussion 'Join the client as a delivery vendor like ours for the most successfully operational non-voice requirement.'
"Dear Sir, We are waiting for good work and remuneration, Please provide the work details and same. We had 20 PC's as of now. Thanking you, Raising Technologies Cell : 9440520109 raisingtechno@gmail.com"
Nov 6, 2012
Sonam posted a status
"Winter Dialer Offer: 10 Seats minimum One time installation with no extra charges"
Nov 5, 2012
Sonam and jayeeta dutta are now friends
Oct 31, 2012
Sonam and Sontu Biswas are now friends
Oct 1, 2012
Sonam replied to Amit Saxena's discussion 'What is the best way to counter the anti outsourcing rhetoric ?' in the group From No outsourcing To Know Outsourcing
"As stated by ALEXANDER BURNS "Mitt Romney’s campaign is disputing that outsourced jobs, calling it a “fundamentally flawed” story that elides the difference between outsourcing and shipping jobs overseas. Romney's…"
Sep 4, 2012
Sonam joined BPO Voice's group
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From No outsourcing To Know Outsourcing

Educating everyone about the real facts about outsourcing.See More
Sep 4, 2012
Sonam posted blog posts
Sep 3, 2012

Profile Information

Designation
Business Development Director
Organization
Graphtech BPO Pvt.Ltd
Qualification
BBA
Professional Objective
Business Process Direct Ventures & advisory with end to end Migration
Professional Skillset
BPO domestic/ international setups
Consultation
Direct Ventures
Solution providing
Brand Building
Marketing
Technical Support for new & existing centers
KPO Services
Company formation
Corporate training
Infrastructure development projects
About Me
I am a hard working smart worker , full of inquisitiveness & enthusiasm to learn & explore. Business Development has helped me to explore various aspects of a entrepreneurs scope of work , risk factors & success. Thus with an authenticated experience that I bear I love my job of assisting organization to be who's who of today.

PROFESSIONAL SERVICES

Call Center Service , Support New Business Development and Implementation Vertical : Graphtech BPO with vendor's located throughout the world.
* Inbound and Outbound Projects
* Business Review and Process Audit
* Commercial & Business Appointments
* Back office and Data Entry Services
* Technical and Semi Technical Projects
* Software and Web Enabled Services
* Non Voice Projects

Web Support & Design Vertical
* Domain Registration and Hosting.
* Website Designing, Programming, E commerce.
* Graphic Design, Flyer Designs, Business Card.
* Multimedia (Animation, Advertisement, Commercials).
* Leaflet, Letter Head, Brochure, Greeting Card.
* Online Payment Gateway Solution.
IT Support and Service Vertical
* Cost Center Planning with IT total support.
* System Engineers for Technical Maintenance.
* Predictive Dialer (Free Dialer with IT Total Support).
* Server Maintenance and Design.
* White Calling Minutes for Outbound (VOIP).
* DID and Toll Free Number Services.

Sonam's Blog

The common pattern that I could not over look in most of the feedback I receive

With my articles and posts, I am highly obliged that I could reach out to many. I am extremely grounded while I discuss over this topic , where I have found that I have receive a lot of calls, emails and over 100 messages where in most of you have taken out time to read and have shared your tips, praises and comments with me.

The common pattern that I could not over look in most of your feedbacks was a small empty spaces of confusion over the subject of your delivery, especially to…

Continue

Posted on September 3, 2012 at 3:30pm

Some important facts Vendors Shouldn't ignore about about leads & non-voice processes!

Hello All,

I would like to bring into your consideration that I did come across a few processes which states its work to be sourced from govt. organizations/ banks & above all RBI. Consider a few points before you wish to procure such processes. As we do deal with such projects, hence I thought of sharing my knowledge with you all.

1) Every government process is acquired by bidding. The work is retrieved by the contractor who fills in the tender. He is the direct vendor to…

Continue

Posted on September 3, 2012 at 3:00pm

Significance of a proper NON- Disclosure Agreement in an industry....Real experience a must do by all!!!!!!!!

Hello All,

Firstly introducing myself to all of you magnificent personnel's here, I am Sonam representing a responsible role of Business Development Director in Graphtech BPO.

In due course of time, I have learned that details as minute as process requirements can be used against the welfare of the industry. Initially on our business established we had faced lot of challenges where we witnessed a few complaints in regards to vendors who were never related to us. Though they knew…

Continue

Posted on December 12, 2011 at 5:35pm — 1 Comment

Comment Wall (1 comment)

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At 8:40am on February 17, 2012, Rajesh Dubey said…

Hi Sonam, This is Rajesh here and would like to know of the effectiveness and success rate of on-line training. Many consultants and centres offer online training before going down for real project, I would like to know if this training is actually beneficial?

 
 
 

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