BPO Voice: Business Process Outsourcing, Call Center Outsourcing

Call Center Services, Outsourcing Services, Outsourcing Projects

Sonam
  • Female
  • Kolkata , West Bengal
  • India
  • Business Development Director
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  • Shweta M
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  • Aritra Gupta
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  • vikas kishor sangapal
  • Anand kumar
  • Kuldeep
  • Touheed Alam
  • Hunain Rehmani
  • Rajesh Dubey
  • Makarand
  • Keyur Joshi
  • Jay Shah
  • Amit Chhabra

Sonam's Groups

Sonam's Discussions

We need a center in Chennai, Mumbai,Pune,Nagpur, Bangalore, Hyderabad, Bhubaneshwar,Gwalior, Bhopal,Indore,Jabalpur, Jaipur & Lucknow

Hello All, We need a center in Chennai, Mumbai,Pune,Nagpur, Bangalore, Hyderabad, Bhubaneshwar,Gwalior, Bhopal,Indore,Jabalpur, Jaipur & Lucknow who can immediately dedicate towards a client…Continue

Started 11 hours ago

ARE YOU READY TO DO SOME SERIOUS SUCCESSFUL BUSINESS TOGETHER AS JV......FOR KOLKATA CENTERS ONLY.

OPPORTUNITY OF A WORK TIME, FOR CENTERS IN KOLKATA WITH A READY CAPACITY OF 100SEATS & ABOVE OR INTRODUCTORY INDIVIDUALS WITH SUCH CENTER KNOWLEDGE. CONTACT US IMMEDIATELY TO WORK WITH GRAPHTECH…Continue

Tags: SUPPORT-INBOUND-DIRECT-GENUINE-OUTSOURCING-CONSULTANTS-END-CLIENT-PROCESS-REQUIREMENT-DOMESTIC, BUSINESS-OFFERS-MEMBERSHIP-PLAN-BPO-KPO-LPO-CUSTOMER

Started May 24

LOOKING FOR CONTACT CENTERS IMMEDIATELY FOR CUSTOMER SUPPORT SERVICES
2 Replies

LOOKING FOR CONTACT CENTERS IMMEDIATELY FOR CUSTOMER SUPPORT SERVICES ( An Online Shopping Portal) New Attraction Nature of Project: Order Taking, Customer Support,Inquiry, etc.Seats: 30 seatsShifts:…Continue

Tags: SUPPORT-INBOUND-DIRECT-GENUINE-OUTSOURCING-CONSULTANTS-END-CLIENT-PROCESS-REQUIREMENT-DOMESTIC, BUSINESS-OFFERS-MEMBERSHIP-PLAN-BPO-KPO-LPO-CUSTOMER

Started this discussion. Last reply by Stevn May 14.

Inbound customer support domestic bank process for non-banking products.Serious direct centers need approach only.
1 Reply

Firstly , We take pleasure in congratulating our centers. Confirmation of matrimony inbound domestic process, telecom inbound customer support process & our Uganda center for our international US…Continue

Tags: SUPPORT-GENUINE-CALL-CENTER-CLIENT, BPO-OUTSOURCING-INBOUND-CUSTOMER

Started this discussion. Last reply by Stevn Apr 17.

 

Sonam's Page

Latest Activity

Sonam posted a discussion

We need a center in Chennai, Mumbai,Pune,Nagpur, Bangalore, Hyderabad, Bhubaneshwar,Gwalior, Bhopal,Indore,Jabalpur, Jaipur & Lucknow

Hello All, We need a center in Chennai, Mumbai,Pune,Nagpur, Bangalore, Hyderabad, Bhubaneshwar,Gwalior, Bhopal,Indore,Jabalpur, Jaipur & Lucknow who can immediately dedicate towards a client requirement for new CSAT process , with a fixed payout per seat towards domestic customer support delivery. Payout been fixed per seat & consulting charges apply. Direct end client sign up. Contact us immediately with company profile at sonam@graphtechbpo.com if you wish to apply seriously only. Two…See More
11 hours ago
0 Comments
Sonam is now friends with Sameer Dubey and Shweta M
12 hours ago
Sonam commented on BPO Voice's group 'Outsourcing Projects'
"ARE YOU READY TO DO SOME SERIOUS SUCCESSFUL BUSINESS TOGETHER AS JV......FOR KOLKATA CENTERS ONLY. OPPORTUNITY OF A WORK TIME, FOR CENTERS IN KOLKATA WITH A READY CAPACITY OF 100SEATS & ABOVE OR INTRODUCTORY INDIVIDUALS WITH SUCH CENTER…"
May 24
Sonam added a discussion to the group BPO Projects - Genuine
Thumbnail

ARE YOU READY TO DO SOME SERIOUS SUCCESSFUL BUSINESS TOGETHER AS JV......FOR KOLKATA CENTERS ONLY.

OPPORTUNITY OF A WORK TIME, FOR CENTERS IN KOLKATA WITH A READY CAPACITY OF 100SEATS & ABOVE OR INTRODUCTORY INDIVIDUALS WITH SUCH CENTER KNOWLEDGE. CONTACT US IMMEDIATELY TO WORK WITH GRAPHTECH BPO PVT.LTD PROFESSIONALS UNDER JV TO DELIVER TOWARDS A BIG BRAND. 60:40 SHARING BASIS WITH NO UPFRONT, NO HIDDEN COSTS. WE OPERATE WHILE YOU MEET SUCCESS. BID OPEN TILL 48 HOURS ONLY. CONTACT :sonam@graphtechbpo.com or call +919836421112See More
May 24
0 Comments
Sonam posted a discussion

ARE YOU READY TO DO SOME SERIOUS SUCCESSFUL BUSINESS TOGETHER AS JV......FOR KOLKATA CENTERS ONLY.

OPPORTUNITY OF A WORK TIME, FOR CENTERS IN KOLKATA WITH A READY CAPACITY OF 100SEATS & ABOVE OR INTRODUCTORY INDIVIDUALS WITH SUCH CENTER KNOWLEDGE. CONTACT US IMMEDIATELY TO WORK WITH GRAPHTECH BPO PVT.LTD PROFESSIONALS UNDER JV TO DELIVER TOWARDS A BIG BRAND DOMESTIC INBOUND CUSTOMER SUPPORT. 60:40 SHARING BASIS WITH NO UPFRONT, NO HIDDEN COSTS. WE OPERATE WHILE YOU MEET SUCCESS. BIDDING OPEN TILL 48 HOURS ONLY. CONTACT :sonam@graphtechbpo.com or call +919836421112See More
May 24
0 Comments
Stevn replied to Sonam's discussion 'LOOKING FOR CONTACT CENTERS IMMEDIATELY FOR CUSTOMER SUPPORT SERVICES'
"I am interested in this project. but I am not interested to pay upfront... please send me the details to steven@finbpo.com"
May 14
Suraj Kumar Verma replied to Sonam's discussion 'LOOKING FOR CONTACT CENTERS IMMEDIATELY FOR CUSTOMER SUPPORT SERVICES'
"Hi, I am interested in your project, send me the consultancy charges if any. surajverma2710@gmail.com Thanks"
May 10
Sonam posted a status
"BPO/Contact Center Establishment & Formation consultants , GRAPHTECH BPO PVT.LTD with end to end process migration and technical set up."
May 10
0 Comments
Sonam posted a discussion

LOOKING FOR CONTACT CENTERS IMMEDIATELY FOR CUSTOMER SUPPORT SERVICES

LOOKING FOR CONTACT CENTERS IMMEDIATELY FOR CUSTOMER SUPPORT SERVICES ( An Online Shopping Portal) New Attraction Nature of Project: Order Taking, Customer Support,Inquiry, etc.Seats: 30 seatsShifts: 2 shiftsPayout: 22,000/Seat/ShiftTotal billing - 13,20,000INRPayment Cycle: MonthlyPayment Method: Bank Transfer/ Wire TransferAdvance Payout: 50% of monthly Billing (6,50,000)Contract Duration: 11+1( 1year)Call Flow: 1000 - 1500 calls / shift in peak hours &500-700 calls in off peak…See More
May 10
2 Comments
Sonam and Animesh Kumar Sao are now friends
May 10
Rudra Mukherjee replied to Sonam's discussion 'Domestic Help Desk Process(language options: Marathi, Tamil, Konkani, Malayalam,Telegu,Bengali, Hindi & English must)/ Us Inbound & Back Office Support- No Upfornt, No Hidden Charges before sign up.'
"Ms.Sonam, we are center based at Kolkata operating with UK/ US tech voice process's ,DOMESTIC NON-VOICE PROJECTS also.Please let us know about the project( language requirement Bengali)@ rudramukherjeeonnet@gmail.com Regrads, Rudra…"
May 1
Ammar N Shaikh replied to Sonam's discussion 'Domestic Help Desk Process(language options: Marathi, Tamil, Konkani, Malayalam,Telegu,Bengali, Hindi & English must)/ Us Inbound & Back Office Support- No Upfornt, No Hidden Charges before sign up.'
"Hi Sonam Please respond to the mail sent regarding this Domestic Help Desk Process."
Apr 30
Sonam posted a status
"Graphtech BPO Pvt.Ltd Professionals in Orissa, India from 28th of April 2012 to 29th of April 2012. Contact us at sonam@graphtechbpo.com for"
Apr 28
0 Comments
Sonam replied to Sonam's discussion 'Domestic Help Desk Process(language options: Marathi, Tamil, Konkani, Malayalam,Telegu,Bengali, Hindi & English must)/ Us Inbound & Back Office Support- No Upfornt, No Hidden Charges before sign up.'
"HINDI & ENGLISH, TAMIL & ENGLISH BOOKED & CLOSED. REST LANGUAGES TO BE FULLFILLED"
Apr 20
Stevn replied to Sonam's discussion 'Inbound customer support domestic bank process for non-banking products.Serious direct centers need approach only.'
"Hi Graphtech, I am interested to your Inbound project but looking to start with 5 seat. We, FinBPO, have latest BPO infrastructure facilities, highly trusted internet accessibility, premium telephone lines etc. With our corporate office in London…"
Apr 17
Sonam added a discussion to the group BPO Projects - Genuine
Thumbnail

Inbound customer support domestic bank process for non-banking products.Serious direct centers need approach only.

Firstly , We take pleasure in congratulating our centers. Confirmation of matrimony inbound domestic process, telecom inbound customer support process & our Uganda center for our international US Inbound process, who are meeting the formalities towards sign up. All end client sign ups .Now we require centers for our banking client with a minimum experience of 3years in inbound services All legitimate documents supporting the same with other usual documents for procurement. We request…See More
Apr 12
0 Comments

Profile Information

Designation
Business Development Director
Organization
Graphtech BPO Pvt.Ltd
Qualification
BBA
Professional Objective
Business Process Direct Ventures & advisory with end to end Migration
Professional Skillset
BPO domestic/ international setups
Consultation
Direct Ventures
Solution providing
Brand Building
Marketing
Technical Support for new & existing centers
KPO Services
Company formation
Corporate training
Infrastructure development projects
About Me
I am a hard working smart worker , full of inquisitiveness & enthusiasm to learn & explore. Business Development has helped me to explore various aspects of a entrepreneurs scope of work , risk factors & success. Thus with an authenticated experience that I bear I love my job of assisting organization to be who's who of today.

PROFESSIONAL SERVICES

Call Center Service , Support New Business Development and Implementation Vertical : Graphtech BPO with vendor's located throughout the world.
* Inbound and Outbound Projects
* Business Review and Process Audit
* Commercial & Business Appointments
* Back office and Data Entry Services
* Technical and Semi Technical Projects
* Software and Web Enabled Services
* Non Voice Projects

Web Support & Design Vertical
* Domain Registration and Hosting.
* Website Designing, Programming, E commerce.
* Graphic Design, Flyer Designs, Business Card.
* Multimedia (Animation, Advertisement, Commercials).
* Leaflet, Letter Head, Brochure, Greeting Card.
* Online Payment Gateway Solution.
IT Support and Service Vertical
* Cost Center Planning with IT total support.
* System Engineers for Technical Maintenance.
* Predictive Dialer (Free Dialer with IT Total Support).
* Server Maintenance and Design.
* White Calling Minutes for Outbound (VOIP).
* DID and Toll Free Number Services.

Sonam's Blog

Significance of a proper NON- Disclosure Agreement in an industry....Real experience a must do by all!!!!!!!!

Hello All,

Firstly introducing myself to all of you magnificent personnel's here, I am Sonam representing a responsible role of Business Development Director in Graphtech BPO.

In due course of time, I have learned that details as minute as process requirements can be used against the welfare of the industry. Initially on our business established we had faced lot of challenges where we witnessed a few complaints in regards to vendors who were never related to us. Though they knew…

Continue

Posted on December 12, 2011 at 5:35pm — 1 Comment

Comment Wall (2 comments)

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At 8:40am on February 17, 2012, Rajesh Dubey said…

Hi Sonam, This is Rajesh here and would like to know of the effectiveness and success rate of on-line training. Many consultants and centres offer online training before going down for real project, I would like to know if this training is actually beneficial?

At 11:09am on December 13, 2011, vince anderson said…

Hi, We are solar energy company based in Australia. We are outsourcing Lead Generation campaign. Simple process-qualify customer as per criteria and fix call back. Lead is qualified on the basis of voice log. Good Pay out, weekly payment, minimum

 
 
 

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