What do STM/Academic publishers think about outsourcing
Buyer satisfaction levels are a true indicator of the state of outsourcing. The STM/Academic publishers have been the avant-garde of outsourcing in the publishing industry. The segment has been outsourcing and offshoring since the last two decades. It is therefore that this segment represents a mature outsourcing market. However, a recent survey of STM/Academic publishers done by ValueNotes suggest otherwise.Customer satisfaction - Long way to go…The satisfaction levels have still not peaked in…See More




