BPO Blogs, BPO Projects, Call Center & Outsourcing News
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Rakesh Sangani
- Male
- London
- United Kingdom
- Partner
- Blog Posts (53)
- Discussions (5)
- Offshore and Outsourcing Events
- BPO Companies and Call Center Groups (3)
Rakesh Sangani's Groups
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Entreprenuers
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Survey Report : Outsourc…
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Proservartner Point of V…
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Rakesh Sangani's Discussions
How do we globalise our Payroll function?
We live in an age of globalisations with organisations increasingly reviewing their global options for shared services and outsourcing. This whitepaper will focus on the globalisation of Payroll and…Continue
Started Dec 2, 2010
Final Thought: Increasing BPO, captive and acquisition activity
In recent months, a number of organisations have announced new business process outsourcing contracts, new set up of captive shared service models, and acquisitions of either BPO firms or shared…Continue
Started Aug 13, 2010
We have set up a captive, what next?
A number of companies have already set up captive centres (750 captives currently operate in India) and have been asked by their respective management to do more. In recent months we have seen an…Continue
Started Jul 30, 2010
Final Thought: Is outsourcing good or bad?
Being an Economic graduate, when asked about outsourcing, I cannot help but refer to the laws of comparative and absolute advantage. Although there is negativity around the concept of outsourcing due…Continue
Started Jul 23, 2010
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Rakesh Sangani's Page
Latest Activity
EMEA - Multisourcing v Megadeals
Zurich renews outsourcing deal with UK's Capita
Zurich renews outsourcing deal with UK's Capita
Entreprenuers
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Profile Information
- Designation
- Partner
- Organization
- Proservartner
- Qualification
- Mathematics & Economics
- Professional Skillset
- Rakesh is a strategic advisor, solution architect and implementer of transitions and transformations and currently is a partner at Proservartner. With a specialism in BPO, Shared Services and Offshoring, Rakesh has worked with CFOs, FDs and senior client executives in the private sector (including at Ernst & Young, Pitney Bowes, Orange, Barclays and RBS) and the public sector (across Health, Police and Government markets) in improving efficiency, effectiveness, cycle times and profitability.
Rakesh is a qualified chartered accountant, holds practitioner status in Prince 2 and MSP and is certified Lean Six Sigma. He was trained by Andersen, Deloitte and Accenture and is now a partner at a social enterprise management consultancy Proservartner providing strategic advice and focusing on operational solutions for leading FTSE 100 and Professional Services firms.
- About Me
- Proservartner is a social enterprise management consultancy that partners with organisations to provide independent advice, discovery, guidance and implementation support. Our focus is in providing Research, Advisory and Delivery consultancy in Outsourcing, Offshoring, Shared Services and Transformation of Corporate Services sectors.
Contact Details:
Email: rakesh.sangani@proservartner.co.uk
Phone: +44 (0)20 7993 6065
Website: www.proservartner.co.uk
Rakesh Sangani's Blog
IBM establishes training facility in Philippines
IBM Philippines and the Board of Investments (BoI) have signed a memorandum of understanding for the establishment of a training facility for multilingual BPO workforce. BoI managing head Cristino L. Panlilio said the project called ‘Philippines as the Global Leader in Multilingual BPO’ seeks to further enhance the multilingual Filipino talents for BPO posts.
Panlilio said that because of the facility, IBM expects to be able to…
ContinuePosted on August 4, 2011 at 3:56am
EMEA - Multisourcing v Megadeals
Less of a trend and more of a confirmation, recent research illustrates that for Q2 year on year that there have been more multisourcing arrangements from buy side organisations and that these far outweigh the “megadeals” – deals with a value of more than €800m.
Demand for BPO increased in the substantially in the EMEA region, with the total value of BPO contracts signed during the quarter rising 132 per cent year-on-year to…
ContinuePosted on August 4, 2011 at 3:55am
Telecommunications firm Aruba Network set up shared service centre in Cork
Aruba Networks is to create 40 jobs in Cork over the next four years through setting up its international headquarters and shared services centre for all regions outside of the US in Cork.
'As the demand for our wireless products increases so too does the need for us to be closer to our customers in Europe,' commented Dominic Orr, President and CEO of Aruba Networks.…
ContinuePosted on June 29, 2011 at 5:30am
Zurich renews outsourcing deal with UK's Capita
Insurance group Zurich Financial Services has renewed its outsourcing arrangement with Capita, a UK-based provider of BPO services, for another 11 years from 2015 to 2026.
Under this new agreement, Capita will deliver operational services for Zurich's UK life business to support the development of Zurich Global Life's European and international administration hubs for a 15 year, effective 1…
ContinuePosted on June 29, 2011 at 5:30am — 1 Comment
Comment Wall (1 comment)
- At 10:04am on March 11, 2011,
UBC said… - Hi Rakesh
I look forward to networking with you.I would be honored to be your friend, hope you will just add me as a friend for I will gladly accept. If I can help you in anyway just let me know,feel free to contact me anytime
Regards
UBC
