Rajendra Kumar Sharma's Page

Designation

Director

Organization

Kalpavriksha Infotech Pvt. Ltd.

Qualification

MBA

Professional Objective

BPO

Professional Skillset

We are a BPO (Business process outsourcing) that handle various backend processes. And soon we plan to incubate software development into the same venture. Right now we are starting with the data entry processes. Since everything is getting transformed to computer based mode, therefore, there will always be demand of such processes and we are on the way to exploit the same to incur growth and profits.

With the expertise and understanding of the industry by the founders of the venture, there is always a good scope of continuous improvement at the micro and macro levels of the venture at all the fronts.

These steps will help in not only keeping the venture in good shape but also in increasingly sustaining the growth and profitability of the venture.

About Me

Vision statement
We envision as a diversified yet integrated business that takes care of the shareholders and the organization on the whole and to become the best business solution provider in the market.

We are a BPO (Business process outsourcing) that handle various backend processes. And soon we plan to incubate software development into the same venture. Right now we are starting with the data entry processes. Since everything is getting transformed to computer based mode, therefore, there will always be demand of such processes and we are on the way to exploit the same to incur growth and profits.

With the expertise and understanding of the industry by the founders of the venture, there is always a good scope of continuous improvement at the micro and macro levels of the venture at all the fronts.

These steps will help in not only keeping the venture in good shape but also in increasingly sustaining the growth and profitability of the venture.

Critical Success Factors:

One of the key is to never lose your existing clients, because it is more expensive to find a new client than to keep an existing one.
The quality, accuracy and time is the key, the manager must ensure that the jobs quoted for 10 hours must not take 12 hours or more. Profit goals cannot be reached if individuals do not work efficiently.
Excellence in fulfilling the promise, completely confidential, reliable, trustworthy and expertise.
Low overhead costs through the use of multi skilled employees and continual training.
Funds to execute the business plan.