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Pooja Sharma
Pooja Sharma
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Is Attrition Rate Indian BPO industry's biggest challenge?
1 Reply

Started this discussion. Last reply by Rita batra Sep 17, 2009.

 

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Pooja Sharma and Kuldeep are now friends Wednesday
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Call Center Jobs - Why Indian Youth Love to Hate Them ?

India remains to be one of the most favored outsourcing destinations with a major growth in the Call Center business. With development in telecom and technology sectors, India has excelled in the in the calling business tremendously. By and large, call center jobs are quite popular in the country too as the growth and learning opportunities are synchronized with the money. However, there is a section in youth today who love to hate these call center jobs and this section is increasing…See More
A blog post by Pooja Sharma was featured Jan 12
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Call Center Jobs - Why Indian Youth Love to Hate Them ?

India remains to be one of the most favored outsourcing destinations with a major growth in the Call Center business. With development in telecom and technology sectors, India has excelled in the in the calling business tremendously. By and large, call center jobs are quite popular in the country too as the growth and learning opportunities are synchronized with the money. However, there is a section in youth today who love to hate these call center jobs and this section is increasing…See More
Blog post by Pooja Sharma Jan 12
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Pooja Sharma is now friends with Shiva and Varun Sharma Jan 10
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Mahindra Satyam Sues Price Waterhouse : The Blame Game begins !

Mahindra Satyam and audit firm Price Waterhouse have slapped cases against each other, seeking to fix the blame for the large-scale fudging of accounts at Satyam Computer Services in 2009.Mahindra Satyam,has levelled serious charges against its former management team and auditors, including promoter Ramalinga Raju, accusing them of perpetrating fraud, breaching fiduciary responsibility and negligence in performance of duties. …See More
Discussion posted by Pooja Sharma Jan 10
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Global Healthcare BPO Market worth $330 Billion by 2016

The "Healthcare BPO Market - Payer (Claims processing), Provider (Medical Billing & Coding) and Pharmaceutical (Clinical trial & Contract manufacturing) Outsourcing - Global analysis & Forecasts (2011-2016)" analyzes and studies the major market drivers, restraints, and opportunities in regions such as U.S., Eastern Europe, Asia, and Rest of the world.  Browse market data tables and in-depth TOC on "Healthcare BPO Market - Payer (Claims processing), Provider (Medical Billing &…See More
Discussion posted by Pooja Sharma Jan 8
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Why Indian BPO companies wary of employee union?

Although BPO sector in India has grown tremendously over the last one and a half decade, employee unions are still struggling to find a place in the sector. India is a very big player in the outsourcing business and it seems amusing that BPO companies are least interested in empowering the voice of employees by establishing a union. Notably, some of the Indian writers like Chetan Bhagat and Praful Bidwai have even said that the BPO industries are treating their employees like cyber coolies.…See More
A blog post by Pooja Sharma was featured Dec 8, 2011
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Pooja Sharma and Amit Chhabra are now friends Dec 8, 2011
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Why Indian BPO companies wary of employee union?

Although BPO sector in India has grown tremendously over the last one and a half decade, employee unions are still struggling to find a place in the sector. India is a very big player in the outsourcing business and it seems amusing that BPO companies are least interested in empowering the voice of employees by establishing a union. Notably, some of the Indian writers like Chetan Bhagat and Praful Bidwai have even said that the BPO industries are treating their employees like cyber coolies.…See More
Blog post by Pooja Sharma Dec 8, 2011
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Glenn Gil commented on Pooja Sharma's blog post 'India vs. Philippines - Which is a better destination for outsourcing?'
Dec. 04, 2010 According to the recently released IBM's Global Locations Trend Annual Report in New York, the Philippines is now the world leader in business support functions like shares services and business processes outsourcing, overtaking…
Nov 29, 2011
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India vs. Philippines - Which is a better destination for outsourcing?

Undoubtedly, both India and Philippines are big players in the outsourcing business and there is a lot of competition going around for the projects and over the future. Philippines has emerged as a threat to both India and China. However, this competition has also helped the overall quality of outsourcing industry to grow. Both these countries are working very hard to deliver quality wise and quantity wise. India is a world leader in outsourcing but is the trend changing? Which is a better…See More
A blog post by Pooja Sharma was featured Nov 28, 2011
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Why Remote Assistance software is must for IT companies?

The budget and infrastructure of IT companies is reducing day by day because of the increase in competition  from new tech companies like Jenzabar and HyTrust and cost cutting measures adopted in order to increase profits. Programs like Remote Assistance prove to be vital in such a scenario in many ways. Basically, Remote Assistance software is powerful package suite that helps a person to control the computer, applications, database,…See More
Blog post by Pooja Sharma Nov 17, 2011
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Why India is destined to rule outsourcing industry?

Outsourcing industry is the backbone of New Age Indian economy and it is one of the prime provider of jobs in India and abroad. India has performed remarkably well as over $ 50 billion is the rough estimate of the industry's turnover in India. Due to this competitive advantage, world has come to value India as a knowledge superpower. Also, India has fared well in the recession when most economies registered negligible or negative growth. The question is - what the hell Indians have done better…See More
A blog post by Pooja Sharma was featured Sep 30, 2011
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Pooja Sharma and Arav Rediz are now friends Sep 29, 2011
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Why India is destined to rule outsourcing industry?

Outsourcing industry is the backbone of New Age Indian economy and it is one of the prime provider of jobs in India and abroad. India has performed remarkably well as over $ 50 billion is the rough estimate of the industry's turnover in India. Due to this competitive advantage, world has come to value India as a knowledge superpower. Also, India has fared well in the recession when most economies registered negligible or negative growth. The question is - what the hell Indians have done better…See More
Blog post by Pooja Sharma Sep 29, 2011
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Outsourcing Education: A Dangerous Trend for Western Kids

Outsourcing is not just confined to BPO, LPO, software and KPO, it is much more than that. Due to the advent of ipads, iphones and other types of gadgets children from the west are paying less time to their studies. A study reveals that children from America and Euro zone spend at least 8 hours to these gadgets and mostly they are addicted to Facebook and Twitter to get connected. But the question that arises; how do they manage to do their homework and other studies at school. Quite…See More
A blog post by Pooja Sharma was featured Sep 23, 2011

Profile Information

Designation
Business Developer
Organization
MT Infotech
Qualification
BA

Pooja Sharma's Blog

Pooja Sharma

Call Center Jobs - Why Indian Youth Love to Hate Them ?

India remains to be one of the most favored outsourcing destinations with a major growth in the Call Center business. With development in telecom and technology sectors, India has excelled in the in the calling business tremendously. By and large, call center jobs are quite popular in the country too as the growth and learning opportunities are synchronized with the money. However, there is a section in youth today who love to hate these call center jobs and…

Continue

Posted on January 12, 2012 at 3:51pm

Pooja Sharma

Why Indian BPO companies wary of employee union?

Although BPO sector in India has grown tremendously over the last one and a half decade, employee unions are still struggling to find a place in the sector. India is a very big player in the outsourcing business and it seems amusing that BPO companies are least interested in empowering the voice of employees by establishing a union. Notably, some of the Indian writers like Chetan Bhagat and Praful Bidwai have even said that the BPO industries are treating their employees like cyber coolies.…

Continue

Posted on December 8, 2011 at 6:35pm

Pooja Sharma

India vs. Philippines - Which is a better destination for outsourcing?

Undoubtedly, both India and Philippines are big players in the outsourcing business and there is a lot of competition going around for the projects and over the future. Philippines has emerged as a threat to both India and China. However, this competition has also helped the overall quality of outsourcing industry to grow. Both these countries are working very hard to deliver quality wise and quantity wise. India is a world leader in outsourcing but is the trend changing? Which is a…
Continue

Posted on November 28, 2011 at 12:01pm — 1 Comment

Pooja Sharma

Why Remote Assistance software is must for IT companies?

The budget and infrastructure of IT companies is reducing day by day because of the increase in competition  from new tech companies like Jenzabar and HyTrust and cost cutting measures adopted in order to increase profits. Programs like Remote Assistance prove to be vital in such a scenario in many ways. Basically, Remote Assistance software is powerful package suite that helps a person to control the…

Continue

Posted on November 18, 2011 at 12:30am

Pooja Sharma

Why India is destined to rule outsourcing industry?

Outsourcing industry is the backbone of New Age Indian economy and it is one of the prime provider of jobs in India and abroad. India has performed remarkably well as over $ 50 billion is the rough estimate of the industry's turnover in India. Due to this competitive advantage, world has come to value India as a knowledge superpower. Also, India has fared well in the recession when most economies registered negligible or negative growth.

 

The question is - what the hell…

Continue

Posted on September 29, 2011 at 7:00pm

Comment Wall (17 comments)

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At 2:14am on September 5, 2011, Mtech ComputersMtech Computers said…
We require agents who are experts in below listed categories, initially
center can start with 2,3 or 5 seats and after seeing the process
feasibility they can ramp up further, for this stage we can provide them
contract, later after getting stable they can have sla with us.
Average revenue of 20 to 25 usd can be generated per seat, task rates and
TAT can be mentioned in all live work mail.

01. Admin Support.
02. Data Entry.
03. Blog Posting.
04. Blog Commenting.
05. Blog writing.
06. Data Conversions.
07. Craigslist.
08. SEO.
09. Content writing.
10. Forum Posting.
11. Typing Projects.
12. Google Adwords & Yahoo Marketing.
13. Facebook Task.
14. Link Building.
15. Creating Banner.
16. Youtube.
17. Surveys.
18. Post banner in Google and Yahoo Marketing.
19. Photoshop Image Developer.
20. E-mail search and sent.
21. PDF to Word.
22. Excel Work.*If u r looking for any of these project revert me @prmtechcomputers@gmail.com
Skype:mtech.computers
Mobile:+919867886246
At 6:49pm on April 7, 2011, M.Kameshwar RaoM.Kameshwar Rao said…
HI Pooja, can you send voice process details so that I can help other centers to start with....
At 2:50pm on April 3, 2011, BAQUR MEHDIBAQUR MEHDI said…
Hello Ms. Pooja Sharma,
Hope you are keeping fine.

Ms.P.Sharma, i would like to know about the Economic Crisis and the impact on BPO/IT/ITES workers,
At 11:22am on March 11, 2011, jeet singhjeet singh said…
New Travel Outbound business with a largest Travel Partner in the World.

1. Sign up with the captive unit in Delhi - Immediate Sign up.
2. Payment every 3 days, post 3rd day every day payment.
3. Dial anywhere across the world – opportunity for optimum seat utilization, can dial with a combination of Australia & US or UK & US on the very same seat in different shifts.
4. Minimum 50 seats.



TravelPorrto

A largest Travel Partners Network in the whole World.

Deals with over 100,000 Hotels, Bus and Car services, 720 Airlines worldwide with maximum low cost carriers (LCC)



What Travelporrto offers –

* 24X7 dedicated online customer service support guarantee
* A latest simplified Global Travel Reservation System with Low Cost Carriers
* Data Security – Encryption by thawte – a well renowned international brand in SSL encryption which ensures 100% security.
* Advertisement Support – Hindustan Times, Times of India, The Tribune, Los Angeles Times, Chicago Tribune, New York Post, The Daily Telegraph, The SUN, Evening Standard.
* Broadcasting Support in UK – through major Channels.



Multinational Presence – London (England), Bangkok (Thailand) & New Delhi (India).



We need to offer to the customers a one time registration fee of GBP199/USD 299/AUD299 for which call center gets 30% of the remuneration.
At 9:12pm on December 10, 2010, Vishal AjmeraVishal Ajmera said…

Hi Pooja,

 

Waated to clarify a dout, could you let me know the best way to contact you ?

 

Regards,

Vishal Ajmera

At 7:52am on September 20, 2010, Rohit KapkotiRohit Kapkoti said…
Hi pooja..we are Vansh enterprises based in lucknow...we need non voice process...
At 1:40am on February 9, 2010, Aman FoujdarAman Foujdar said…
Hi.
Pooja this is Aman Cache Solutions from Karnataka.Looking for some non voice process Can you help me out...waiting for oyur reply

with regrads ,
Aman
At 2:23pm on February 5, 2010, Siddharth JindalSiddharth Jindal said…
Hey Pooja

Welcome to www.bpovoice.com...

You can catch me at: justsidd@gmail.com (G Talk)
or at: livelikesidd@yahoo.in (Yahoo messenger)

So, tell me something about yourself. What do you do?

Regards,
Siddharth Jindal

(People love to call me Sidd')
At 1:24am on January 24, 2010, aftab.shakhaftab.shakh said…
Its been nice to get connected here :), How ever I will be more then happy to hear from you since i am not regular here skype OR email would be the best way to ping me up anytime.

Regards,
Aftab Shakh
Business Development Manager
Skype:aftab.shakh
aftab.shakh@yahoo.com
At 5:26pm on January 21, 2010, CORRIS SOLUTIONSSCORRIS SOLUTIONSS said…
Times are changing,isn't it?Sticking to a same job or constantly searching for a ahcllenging assignment would be inevitable inthis era of information kinetics.Probably an individual has to have more analytical factors to decid jobhob.
 
 
 


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