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Customers are looking for a variety of new capabilities from IT outsourcers, ranging from their involvement in business outcomes to greater knowledge of the customer's area of business, according to a new report by Forrester Research. The most collaborative outsourcers will distinguish themselves by anticipating the talent they will need to serve major clients or industries. Today, companies have moved on to higher value business process outsourcing and to core activities like research and… Continue

If at this point one returns to the question of how big is global production sharing, the

answer clearly is ‘very big’. (Yeats, 2001)



Historically, companies in the United States, Europe and Japan have led globalization, because those countries pushed products and services into developing countries. As the business of offshore sourcing grows, globalization is beginning to become widely accepted elsewhere. With "nearshore" and offshore sourcing, the global equation has…

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A new report by Forrester Research has announced the growth in global spending on information technology at 9.3% (to $1,534 billion) in 2010. The report comes a month after Gartner, another IT research firm, estimated the growth of global IT spending at 5.3% in 2010. Both the research reports had one factor in common - that spending by companies and government will grow and they will increasingly be looking at outsourcing to reduce cost.

Much of the growth in the global software market… Continue

Motto: Innovate or die



Take a look to the pharmaceutical industry, where independent biotechnology research adds 100 gigabytes per day to the databases of the GenBank alone (the National Institutes of Health genetic sequence database, an annotated collection of all publicly available DNA sequences). No company can hope to keep ahead of such an outpouring by itself. As a result, hundreds of small, sophisticated firms have entered the field as potential suppliers of innovation… Continue