Reminiscing about how i can acquire more technical abilities in this competitive global village
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Kigozi Kasolo Michael
- Male
- kampala
- Uganda
- Project Manager
- Blog Posts (2)
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Kigozi Kasolo Michael's Page
Latest Activity
Kigozi Kasolo Michael commented on Martyn Hart's blog post 'BSkyB and EDS and what it means for outsourcing'
Great article it sharpens my brain to become more and more cautious with clients and their projects.
BPO's in Africa need to invest in Lifelong Learning in order to compete with other industry players.
As a member within the management team in a Data Processing BPO,am approached by several fellow employees in all capacities and one of the issues that is always fronted unto me is they have done the data entry for so long that it has become quite monotonous and boring because there is no add-on value and skills doing the same stuff.Some openly confess they come to work for the sake of earning a living and meeting their own bills.It has been noted that modern economies are based on knowledge…See More
A blog post by Kigozi Kasolo Michael was featured
Lekan Badejo replied to Kigozi Kasolo Michael's discussion 'Is there a need for BPO companies to invest in Lifelong Learning for their Employees'
Definitely there should be a need for organisations to invest in their employees.
Because they are the life wire of organisations
Is there a need for BPO companies to invest in Lifelong Learning for their Employees
As a anemployee within in a Data Processing BPO,amapproached by several fellow employees in all capacities and others working in call centers with in the city and one of theissues that is always fronted unto me is they have done the data entry and taking of callsfor so long that it has become quite monotonous and boring becausethere is no add-on value and skills doing the same stuff.Some openlyconfess they come to work for the sake of earning a living and meetingtheir own bills.Seems like…See More
Discussion posted by Kigozi Kasolo Michael
BPO's in Africa need to invest in Lifelong Learning in order to compete with other industry players.
As a member within the management team in a Data Processing BPO,am approached by several fellow employees in all capacities and one of the issues that is always fronted unto me is they have done the data entry for so long that it has become quite monotonous and boring because there is no add-on value and skills doing the same stuff.Some openly confess they come to work for the sake of earning a living and meeting their own bills.It has been noted that modern economies are based on knowledge…See More
Blog post by Kigozi Kasolo Michael
Kigozi Kasolo Michael updated their profile
Kigozi Kasolo Michael updated their profile photo
Kigozi Kasolo Michael commented on Nicholas Nesbitt's blog post 'Growing Kenyan BPO'
Congratulations Mr.Nesbitt this is great news to the East African Community at large.However personally i think our government(Ugandan) should borrow a leaf from its counter part in Kenya and do something about this upcoming thriving BPO venture.
I…
Kigozi Kasolo Michael commented on Magdalena Szarafin's blog post 'New game - new luck: New challenge the outsourcing community faces'
thank you Magdalena for this piece it really draws a systematic path to what i really want to attain and achive in 2010.God bless you
Magdalena Szarafin left a comment for Kigozi Kasolo Michael
Dear Kigozi
Thank you for your comment. I would very briefly response, saying: for me the measure of human value is, how much a person does for other people. THerefore: the more people need you, the more valuable you are.
I get e-mails from the…
Kigozi Kasolo Michael left a comment for Magdalena Szarafin
Thank you Magdalena for your articles they really provide to some of us in developing countries therequired information on the BPO industry Dynamics and all i can say is that am learning lots from your expertise.Am not complaining and i don't…
Kigozi Kasolo Michael commented on BPO Voice's blog post '" Africa must not fall into the trap of trying to copy India’s high-volume, low-cost call centre model " - Sean Moroney, Chairman AITEC Africa'
Well as an employee of one of the BPO is East Africa and a Youth i find it quite unfair when Mr.Priyanka says he was disappointed by what he found in Kenya, if whatever he/she is saying is true or false then the main issue is how do we develop the…
Profile Information
- Designation
- Project Manager
- Organization
- ZUNDATI International
- Qualification
- Diploma In Information Technology
- Professional Objective
- To become a leading Business solution Developer
- Professional Skillset
- Database Design ,Networking, software Development,Project Management
- About Me
- am working as a Project Manager/IT support Staff in a Business Process Outsourcing Company Based in Uganda( East Africa).
I would like to acquire exposure and learn from different technologies available.My vision is to use technology to provide employment for the youth in developing countries.And that this can only be achieved if there individuals and companies to bridge the Gap between opportunities and talent available in developing countries.
Africa the destination for BPO Companies
Well much as most of the BPO services have been offered by China,India and other countries due to the cheap labor and the well developed infrastructure i believe the trend is about to change because of the following reasons;
Most African countries have the colonial languages such as English, French ,German etc being taught from the start of school till end and vastly spoken in their countries where as in other countries these are optional.
Secondly recently the East African coast celebrated the landing of the undersea Optic Fiber Cable that is believe to reduce the cost of telecommunication by 70% making the cost of infrastructural development lower than before. If there is a reductions in Bandwidth cost then this will enable investment with in the industry in Africa since High Bandwidth costs were hindering investments.
Thirdly the aspect of available labor is key due to the majority of unemployed University students on the streets of African Capitals.
So As an African i believe we can compete favourably with other players in the BPO industry
Most African countries have the colonial languages such as English, French ,German etc being taught from the start of school till end and vastly spoken in their countries where as in other countries these are optional.
Secondly recently the East African coast celebrated the landing of the undersea Optic Fiber Cable that is believe to reduce the cost of telecommunication by 70% making the cost of infrastructural development lower than before. If there is a reductions in Bandwidth cost then this will enable investment with in the industry in Africa since High Bandwidth costs were hindering investments.
Thirdly the aspect of available labor is key due to the majority of unemployed University students on the streets of African Capitals.
So As an African i believe we can compete favourably with other players in the BPO industry
Kigozi Kasolo Michael's Blog
BPO's in Africa need to invest in Lifelong Learning in order to compete with other industry players.
As a member within the management team in a Data Processing BPO,am approached by several fellow employees in all capacities and one of the issues that is always fronted unto me is they have done the data entry for so long that it has become quite monotonous and boring because there is no add-on value and skills doing the same stuff.Some openly confess they come to work for the sake of earning a living and meeting their own bills.
It has been noted that modern economies are based on… Continue
It has been noted that modern economies are based on… Continue
Posted on January 25, 2010 at 3:15pm
Africa the Destination for BPOs
Well much as most of the BPO services have been offered by China,India and other countries due to the cheap labor and the well developed infrastructure i believe the trend is about to change because of the following reasons;
Most African countries have the colonial languages such as English, French ,German etc being taught from the start of school till end and vastly spoken in their countries where as in other countries these are optional.
Secondly recently the East African coast… Continue
Most African countries have the colonial languages such as English, French ,German etc being taught from the start of school till end and vastly spoken in their countries where as in other countries these are optional.
Secondly recently the East African coast… Continue
Posted on August 1, 2009 at 6:02pm
Comment Wall (2 comments)
- At 3:58am on December 14, 2009,
Magdalena Szarafin said…
- Dear Kigozi
Thank you for your comment. I would very briefly response, saying: for me the measure of human value is, how much a person does for other people. THerefore: the more people need you, the more valuable you are.
I get e-mails from the readers of my blogs, articles and reports and I like hearing from them that the content I provide has helped them. And that is for me an indicator that the work I am doing absolutely makes sense (and motivates me to do more...).
Merry Christmas and Happy, Successful New Year for you!
Best regards
Magdalena Szarafin
- At 1:16am on July 27, 2009,
BPO Voice said… - Welcome to BPO Voice ! Feel free to share your views and opinions
