BPO Voice: Business Process Outsourcing, Call Center Outsourcing

Call Center Services, Outsourcing Services, Outsourcing Projects

Jessie Lacaba
  • Male
  • pasig
  • Philippines
  • Business Development
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Jessie Lacaba's Page

Latest Activity

Jessie Lacaba replied to SHAIKMUJEEB's discussion 'VENDORSHIP AVAILABLE FOM DIRECT MNC FOR NON VOICE CENTER ONLY .'
"Good day, Sent Letter of Interest along with company profile. We are interested in partnering up on this campaign. Respectfully, JESSIE LACABA Owner/Founder/CEO Creative International Contact Solutions Website www.internationalcontactsolutions.com…"
May 16
Jessie Lacaba replied to SHAIKMUJEEB's discussion 'WE ARE LOOKING CENTER IN PHILIPPINES LOCATION ,SERIOUS CENTER CAN CONTACT FOR B2B WITH US'
"Good day, I have sent you a Letter of Interest and my company profile along with sample recordings. We are very interested in partnering up. Respectfully, JESSIE LACABA Owner/Founder/CEO Creative International Contact Solutions Website…"
May 16
Jessie Lacaba replied to sameer dhingra's discussion 'Data Entry Work With Daily Payments...Jpeg To Manual Typing... Earn Upto 20k Per Seat Per Shift'
"Good day, We are very interested in this please send details at your convenience. Respectfully, JESSIE LACABA Owner/Founder/CEO Creative International Contact Solutions Website www.internationalcontactsolutions.com Email:…"
May 16
Jessie Lacaba updated their profile
May 16

Profile Information

Designation
Business Development
Organization
Creative International Contact Solutions
Qualification
Call Center
Professional Objective
AWARD WINNING CALL CENTER AT YOUR SERVICE
Professional Skillset
AWARD WINNING CALL CENTER AT YOUR SERVICE

We are willing to beat any other service provider offers as long as it is profitable for all parties involved.

We are a professional center that can run your campaigns at a professional level. We work with you not the other way around which is in favor for you. We have the capacity,the infrastructure and the service you need to properly monetize every single call inbound or outbound. Don't waste your leads,time and money on centers who cant offer the same level of service.

Creative International Contact Solutions provides services that are designed based on your organizational needs and are in line and able to compete with the advancing technology. We integrate fresh and innovative approach to all our programs as much as possible to broaden the premier services that we provide worldwide.Here, we not only value premier quality service but also operation efficiency. We convey results that are reliable and essential to our clients’ success and this makes us distinct from others.

No body likes to lose money because of servers crashing, data based corrupted, carrier offline etc, We are backed up with the best redundancy in Technology, may it be for Database, ISP and VOIP.Sleep well at night knowing that you are covered if anything happens.

Our rates are calculated based on the skill level and compensation required to recruit the most qualified employee for your specific need. Our low monthly rate also includes a well seasoned management team that has a high success rate in coupling the Philippine labor resource to the specific needs of our client. This model allows you to fully receive the benefits of increased efficiency and productivity and they are free!

We are also willing to work on performance or commission bases.

It does not matter how big or small your project needs are we will provide it at a
professional level

Don't waste your leads,time and money on centers who cant offer the same level of service.

Please let me know of when would be a good time to call or chat with you.


BUSINESS MODELS

•Pay Per Hour Program – program where center is paid per hour per agent. This is best for inbound customer service or technical support, and whenever client’s goal is more of quality than quantity.

•Pay Per Call – program where center is paid for every call we receive. Normally however, we are paid a guaranteed minimum calls per day.

Pay Per Performance –usually used for inbound sales or telemarketing related campaigns, where center is paid commission for every sale, survey, lead generated, appointments set, etc.

OUR COMMITMENT AND PASSION
•is for our clients not to miss another sales call
•is to take care of our clients’ customers as if they are our own
•is to increase our clients’ profits through effective lead generation, telemarketing, appointment setting and selling.

ALL AT A FRACTION OF THE COST.

We will tailorfit our service based on what will best work for you.

Respectfully,

JESSIE LACABA
Owner/Founder/CEO
Creative International Contact Solutions
Website www.internationalcontactsolutions.com
Email: jessielacaba@internationalcontactsolutions.com
Email: jessielacaba@gmail.com
Office: 18553464137
Home: 63025761435
Mobile: 639273009041
Skype: jessie.m.lacaba
162 Edsa corner Reliance, Lower Ground Floor Mandaluyong City , Philippines.
About Me
President, and CEO of Creative International Contact Solutions., a provider of job candidate assessment tests, web-based hiring systems and recruitment process outsourcing services for the contact center industry.
Using his academic credentials as well as practical knowledge of the call center industry, Jessie has helped envision, guide and grow CICS to its unique position of offering clients the benefit of its prime focus on helping entrepreneurs find better cost effective solutions to grow and expand their business.Jessie has extensive experience with analyzing project needs and designing customized, integrated hiring solutions that sharpen recruitment strategies and tactics, streamline screening and selection, and improve agent retention.

Jessie’s goal is that hiring, training, staffing, and development all be linked through an integrated model that serves to build a profit-driven employment and business process. This vision is actualized in the web-based job candidate assessment solutions designed for the call center industry that CICS has to offer. Jessie has written numerous articles and been featured in several publications, including Call Center Magazines. In addition, Jessie often speaks on contact center hiring and management practices at events such as Contact Center Strategy Forum, Call Center Excellence conference. 

Prior to starting CICS, Jessie had careers with JP Morgan Chase, HSBC, AT&T, where he was involved in product training, team management and strategy implementation. Jessie was born in the Philippines but raised and studied in Washington Missouri.

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