Jamie's Page

When I haven't been running around trying to ensure I've got at least three cans of beans and a couple of bottles of pure water for when the world finally collapses and we all have to go back to living in caves (and with significantly diminished hunter-gatherer skills to boot, although at least the proportion of humans to sabre-toothed tigers and megatheria will be tilted somewhat in our favour) I've been fortunate enough to have secured interviews with a couple of real heavy-hitters in the BPO… Continue

Well, what a week... When I was at school (when I wasn't making an idiot of myself or incurring the wrath of my teachers - which was often) I studied the Great Depression and the political crises of the 1930s, and I remember thinking how remarkable it was that such a far-reaching chain of catastrophes had been set in motion by such a localised event as the Wall St Crash - and how fortunate I was that we'd learnt our lesson...



What a mug. Looking out over the Waste Land ("I had not… Continue

Reading the discussions going on on BPOVoice is an eye-opening experience for anyone like me operating on the edge of the BPO space (I don’t mean physically, guys…).



I’m talking in particular about the ongoing debate about whether or not to serve one’s notice period (http://www.bpovoice.com/forum/topic/show?id=1183480%3ATopic%3A1801). This illuminating discussion has really reinforced for me just how much of a seller’s market BPO workers are in at the moment – and got me thinking… Continue

Firstly, just a quick introductory spiel: my name’s Jamie Liddell and I’m the web editor of the Shared Services & Outsourcing Network (SSON: www.ssonetwork.com), a global community of – you guessed it – shared services and outsourcing practitioners. As part of our recent exciting alliance with BPOVoice, we’re going to be bringing you content from around the outsourcing and shared services spaces, giving you a wider focus onto various related industries and activities connected with BPO.… Continue