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Hithesh Ballal left a comment for Debashish Ganguli

"Hello., We are looking for the voice / non voice based campaigns to start with. And we may add more required seater to this campaign. We worked for Money Debt & Credit Services (U.K.Based) . It had been stopped due to some company legal…"

Jun 26, 2010

Siddharth Jindal left a comment for Debashish Ganguli

"Hi Debashish. Send me your resume at: justsidd@gmail.com and i would try to find out some good options for you."

Dec 1, 2009

Profile Information

Designation: DGM - OPERATIONS

Organization: Firstsource Solutions

Qualification: BBA

Professional Objective: Service Delivery / Operations / Program Management / Vendor Management / Client Management.

Professional Skillset: More than 16 years experience in Operations – Voice, Non Voice and Back - Office, Client Management, Transitions (both remote and from the client site), Service Delivery, Program Management, Training, Quality, Customer Service, Hospitality and Support with recognized strengths in problem-solving, building efficiencies in systems, trouble-shooting, sales staff support, training planning, implementing proactive procedures and systems to alleviate problems in the first place and account maintenance. Possess proven skills in Leadership, Employee Engagement / Relations and Customer Relations Management.

BPO Domains handled ::
Telecom :: Domestic – India and US Market
HR :: UK Market
BFSI :: Banking, Financial Services and Insurance :: UK Market and US Market

About Me: More than 16 years experience in Operations – Voice, Non Voice and Back - Office, Client Management, Transitions (both remote and from the client site), Service Delivery, Program Management, Training, Quality, Customer Service, Hospitality and Support with recognized strengths in problem-solving, building efficiencies in systems, trouble-shooting, sales staff support, training planning, implementing proactive procedures and systems to alleviate problems in the first place and account maintenance. Possess proven skills in Leadership, Employee Engagement / Relations and Customer Relations Management.

BPO Domains handled ::
Telecom :: Domestic – India and US Market
HR :: UK Market
BFSI :: Banking, Financial Services and Insurance :: UK Market and US Market

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At 1:01pm on June 26, 2010, Hithesh Ballal said…: Hello.,

We are looking for the voice / non voice based campaigns to start with. And we may add more required seater to this campaign.

We worked for Money Debt & Credit Services (U.K.Based) . It had been stopped due to some company legal issues. Throughout India.
In that campaign we were suppose to call U.K. People and helping them out in Debt management programme.

Other one is a Medical Billing Campaign which is the domestic process. (i.e. Data Entry )

Our other sister concern is named as I-Tranz Solutions which is a Medical Transcription Facility Centre of world’s No.1. Medical Transcription Company called C-bay Systems.

So, I would like to receive all the details of your campaign, and i need to know what are all the required setup to run your campaign.

What type of Campaign is there? Day shift or night shift? Both day and night shift 10 seater setup is already there. Within 2 /3 weeks we will be able to set up the required set up. If non – voice Process is there we have got another 10 seater capacity available for night shift. If voice Process is there Training part is very important. How that services are provided? We are in contact with good number of people who worked for Manipal Informatics.

We are looking for genuine outsoucing companies who can give us regular work loads and payment is secured.

Hence, we request all outsourcing companies to consider us and give us an opportunity to prove our capabilities.

Thanks and Regards.
Hithesh Ballal.
+919880940907

eske_sons@yahoo.com; ballal_hithesh@yahoo.com

At 9:56pm on December 1, 2009, Siddharth Jindal said…: Hi Debashish.

Send me your resume at: justsidd@gmail.com and i would try to find out some good options for you.

At 10:51pm on July 29, 2008, GAURAV said…: HI DEBASHISH.I am Gaurav ,a new joinie in this networking site .Be my friend .

At 4:47pm on July 15, 2008, AdminBPO Voice said…: "A journey of a thousand miles begins with a single step." Confucius
We have taken that step. However we can’t complete this journey alone.
We request your active participation. Pool in your inputs in blogs, forums, suggest new ideas, guide us if u see that we are going off the track.
Keep inviting your friends (only in case you like and support this initiative) and stay connected.
Together we might just do the impossible.

At 11:44am on July 7, 2008, AdminPosco said…: hi, alternatively what you can do is log on to www.iqor.com and type in your details... he would pass it on to his reporting manager as they look into Sr. positions

At 11:01am on July 5, 2008, AdminBPO Voice said…: Welcome to BPO Voice. You can write blogs, post queries in forums, add photographs, invite friends and much more. In case of any query feel free to contact us

At 9:34am on July 5, 2008, Debashish Ganguli said…: Job Hunting ASAP - Am @ home currently.
More than 15 years experience in Operations, Client Management, Service Delivery, Program Management, Training, Quality, Customer Service, and Support with recognized strengths in: problem-solving & trouble-shooting, sales staff support, training planning, implementing proactive procedures and systems to alleviate problems in the first place and account maintenance. Possess proven skills in Leadership, Employee Relations and Customer Relations Management.
I am urgently seeking a suitable Career Opportunity.
Relocation is not an issue.
My preferred areas are Service Delivery / Operations / Program Management / Vendor Management / Client Management.
Thanks and Regards,
Debashish @ 9811502711 @ INDIA (Noida)
dganguli@hotmail.com