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The Shared Service & Outsourcing Network (SSON) is a growing community of over 7,000 global members. SSON focuses on developing its members through providing training, tools, and networking opportunities. Our staff works from international offices in New York, London, Singapore, Sydney, Johannesburg, Berlin and Dubai to research current trends and developments in shared services


Outsourcing-Russia.com is a non-profit dedicated portal serving the interests of Russia's offshore software development companies and of international customers seeking information about the IT-resources available for hire in the Russian Federation.


ASPIRE is the newly-established Association of IT & Business Process Services Companies in Poland, bringing together for the first time in one group major players in the region to pursue a common strategy in promoting and developing opportunity in IT & Business Process Services.



Infinit-O is a business process outsourcing company providing bpo services including back office outsourcing and knowledge process outsourcing (KPO) solutions.



Magdalena Szarafin is an economist, and an analyst of the outsourcing industry. She has immense knowledge of the outsourcing sector and is one of the authority in shared services and outsourcing industry analysis. Her research interests include insourcing and outsourcing in connection with the value chain. She is an author of many publications dealing with outsourcing, knowledge management and total quality management (TQM). Contact her to leverage her knowledge and in-depth BPO industry penetration experience.


Guy Kirkwood is an advisor on sourcing; outsourcing, shared services, BPO and offshoring.A thought-leader in public sector and financial services transformation, with experience in F&A, HR, IT and procurement, Guy's papers have been published worldwide, he writes BPO Backchat, a blog focused on the outsourcing market and he has been a speaker at events forManagement Todayand theEconomist. Guy has worked with EquaTerra, Tata Consultancy Services, Capgemini and Unisys.



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