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Multisourcing: Don't put all your eggs in the same basket

Multisourcing is defined as outsourcing of processes or sub-processes to two or more parties. Multisourcing has something common with investing: The rule "Don't put all your eggs in the same basket" holds true for both. It allows to avoid risks connected with dependence on one party and/or one geographical region

Just a few headlines in brief:

India: National Association of Software Services Companies (Nasscom) forecasts that the Indian outsourcing industry can potentially earn revenue of $225 billion by 2020 in a conservative variant or even $375 billion in an optimistic scenario.

China: According to the statistics provided by the second China International Service Outsourcing Cooperation Conference, in the first five months of 2009 the number of newly-established outsourcing companies in China stood at 1,057, bringing 246,000 new jobs and generating a profit of $3.52 billion, which is a 13.2 percent increase year-on-year.

Malaysia: In May 2009 this country hosted Asia Pacific Outsourcing Summit, one of the most important outsourcing events.

India, China and Malaysia: According to the 2009 A.T. Kearney Global Services Location Index™ (GSLI), these three are on the top of the global outsourcing destinations measured by the combination of: financial attractiveness, people skills and availability, and business environment.

Philippines: One of the leading call center destinations, making about $1 billion on exporting of call-center services.

Poland: Country having a very good system of education. There are almost 500 universities and other schools of higher education in Poland and about 2 million people study there. Almost 50 per cent of population between 19 and 24 are students.

Hungary: BPO companies located in Budapest, the capital of Hungary, offer their services even in 14 languages.

Russia: The student population amounts to 3 million and about 50 per cent of them major in technology, science or engineering. They spend approximately five to six years at university before having graduated with a BSc degree.

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Magdalena Szarafin
http://www.szarafin.info

Tags: BPO, Magdalena Szarafin, Multisourcing, Outsourcing

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