BPO Voice: Business Process Outsourcing, Call Center Outsourcing
Call Center Services, Outsourcing Services, Outsourcing Projects

After almost six quarters of consistent losses, the business process outsourcing (BPO) unit of HCL Technologies has finally reported positive margins. For the quarter ended March 31, 2012, the BPO unit grew by 6.5 per cent to $49.4 million. It made an Ebit (earning before interest and taxes) of $0.2 million, compared to losses of $3.5 million in the quarter ended December 31, 2011. “We had guide…
