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Hi,
A member of SSON has advised their key improvement activities for 2009 is designing a more formal customer (user) feedback model. Ideally the SSON member does not want to set up a stand alone customer feedback team, but would be interested to understand what models are used in other organisations.
SUBMIT AND READ ANSWERS: http://www.ssonetwork.com/AskQuestion.aspx?taxonomyid=28&conten...
Regards
Chris Gayner
Shared Services and Outsourcing Network (SSON)
www.ssonetwork.com
Chris.gayner@ssonetwork.com
- - - BPO Voice - - -
Connect with me on BPO Voice: http://www.bpovoice.com/profile/ChrisGayner
Join the SSON BPO Voice Group: http://www.bpovoice.com/group/sharedservicesoutsourcing
A member of SSON has advised their key improvement activities for 2009 is designing a more formal customer (user) feedback model. Ideally the SSON member does not want to set up a stand alone customer feedback team, but would be interested to understand what models are used in other organisations.
SUBMIT AND READ ANSWERS: http://www.ssonetwork.com/AskQuestion.aspx?taxonomyid=28&conten...
Regards
Chris Gayner
Shared Services and Outsourcing Network (SSON)
www.ssonetwork.com
Chris.gayner@ssonetwork.com
- - - BPO Voice - - -
Connect with me on BPO Voice: http://www.bpovoice.com/profile/ChrisGayner
Join the SSON BPO Voice Group: http://www.bpovoice.com/group/sharedservicesoutsourcing
Tags: BPO, Outsourcing, SSON, SSONetwork, Services, Shared, Sourcing, ssonetwork
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