What will the year 2009 in the history of outsourcing industry be remembered for and why?
1. Satyam’s saga
2. Mergers and acquisitions on a large scale (Dell – Perot system, Xerox – ACS etc.)
3. Significantly increased role of advisory firms
4. Fighting with recession
5. Increased focus on Emerging destination for outsourcing
I think 2009 will be remembers for fighting against recession. The 1st quarter of 2009 was very tough for the companies as well as for the prospective employees across the BPO industry.