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What is the best way to get inbound projects?

A friend of mine is struggling to get some good inbound projects.. Many in the industry suggests that he needs to run a few outbound processes first and then think about getting some inbound to work upon.the non voice projects don't seem to be reliable.. Any other ideas .. I guess we all who set up a call-center, always struggle in getting our first client isn't it?

Tags: What, best, get, inbound, is, projects?, the, to, way

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Permalink Reply by Rakesh Patel on April 7, 2010 at 5:31pm
I am not sure who asked this before however here is what they got - a few questions in return

Your first client will not mind asking -

Why your call centre is going to succeed when many others fail ?

What experience you have of running a call centre, and why you're going to be able to hit the ground running instead of using my campaign to cut your teeth?

Why I want to put my work with you?

The same old pitch of that we help you save money etc. etc. may not the break the ice.. it has to be somewhat what different.. the world is full of centers who can help me save money and let me focus on my core job .. but the question remains- Why YOU ?
Tough one to answer and convince someone who has lots of option to select a newbie as his outsourced partner...
Permalink Reply by Simran Bhatia on April 13, 2010 at 1:04am
Thanks for your response. Its tough to get the first client but the that has been the story for all the beginners..
Permalink Reply by Rajat Verma on April 13, 2010 at 1:21am
IMHO, companies get convince to try those things which pose a lesser risk.. like outbound campaign where in they have nothing to loose..those are performance based campaigns ..Here is what i gathered from the net

"New call centers need to cut their teeth doing outbound performance based campaigns. The client is assuming a huge risk by employing an unproven center, so the center needs to assume the risk of a performance based campaign to meet them halfway. If you are very lucky you may get a campaign that supplies you with leads, otherwise you need to buy your own lists. If not you should buy your own and be sure and scrub them.

After you have proven yourself by doing a good job on an outbound campaign you may be eligible for something more solid, at this point the client is placing a considerable amount of trust in you, by making you a part of his business process and there is just no way this is going to happen without a proven track record. "
2mv2za95lbdqbPermalink Reply by 2mv2za95lbdqb on April 10, 2011 at 7:51pm
hi simran,

its been a long time so i think u must have a center now and howz it is goin on if you need any mind of process help tell me we are a service provider and we have direct sign up process of inbound and non voice with the clients,,,,,contact me shivbusinesssolution@gmail.com
Permalink Reply by sambit mishra on August 8, 2010 at 2:55pm
Hi,am sambit from orissa,i am new to this industry and want to discover more.Can you give me details what kind of things it is. I am Admin Manager in a Portfolio Management company,which deals with Real Estate,Insurance,Tourism development. And we want to start a bpo firm .can you give me some support.so we think to start a firm in Small size initially for details Mail me in Sambit@systematicsfund.com
Permalink Reply by girish ingale on May 25, 2010 at 11:02pm
Inbound Processes are known to be much secure and safe , when compared to Outbound. However, getting even a 10seater Inbound process is not a joke. The Client needs to be heavily influenced by us in order for him to trust us for his Process going on ease. Infact , it requires a strong reputation as well. For instance , we see Infosys, Wipro, Mphasis and other MNC's having big-shot processes. The reason they get such business is because of their 15-20 yrs of struggle in building a reputation in their respective domains.

Similarly , even i am in this industry since the last 3 yrs and have even run a Inbound Process. However, once cannot always be sure of the security on the monetary part ! Its dicey ... in fact Business itself is a Gamble !
cheers !
Permalink Reply by yogesh on September 24, 2010 at 5:17pm
can u mail me the inbond process details plz...
Permalink Reply by Susan Paul on June 24, 2010 at 5:34pm
Prove your center's worth by running a few sales campaign and then get the same client's inbound customer care...
Permalink Reply by gagarin ravipati on July 29, 2010 at 3:31pm
I am having 30 seating call center in Visakhapatnam, Andhrapradesh. I am searching for a inbound call center preferably domestic, please send me the details to

gagarinr@yahoo.co.in

with regards

Gagarin.R
09030848883
Permalink Reply by Abhinav Shukla on September 17, 2010 at 12:59pm
Contact us for some good inbound projects in the market on +91-9452243101 , +91-9044448958 or log on to us on www.parxellence.com
Permalink Reply by Ajith on September 20, 2010 at 6:49am
Hi We have a ten seats call center located in kerala, looking for some good processes,either inbound or outbound,so if you could tell me what are all the process you got with you??
Permalink Reply by Abhinav Shukla on September 20, 2010 at 8:04pm
Hi There ,

please call me on given numbers during day time.

Thanks & Regards,
Abhinav Shukla
M.D.
Par Excellence
www.parxellence.com
Mb.+91-9452243101,+91-9044448958
Parexcellence@aol.in

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