Starting a Small BPO Support Group and growing from there

I am currently starting a small support group (around 5 seats) for,initially,non-voice support,that can grow as new projects come.However much of the projects offered requires big startup "capital".

Although I am not new in the industry,having your own can be of a jitter specially now a days.I really do not know if most share my sentiments,but starting up using "hard-earned" money can be quite a gamble moreso if it is not as big.

I have read much of the articles in the discussion pages on this site and I must say it gives me much insight on what is really happening in the industry, just like:

Rajat Verma (India BPO workers stressed to the limit ?)
Sumit Rathore (Small and Midsize BPO's - are we really dying ? and Anatomy of a "FRAUDSTER".. Why it happens again & again & again ?)

It gave me a different view on the acquisition side of the company I am currently with.

Is this feasible?The one I am starting about?Are there small legitimate projects that can be acquired for startups like me with minimal payments?Whom can I trust?Can you give me suggestions?

I hope a small population of this site will also benefit on this discussions.

Thank you very much,I finds this site very very informative,and should I grow to be one of the players in the industry,I would love to help people who are also starting just like me.

Michael

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Replies to This Discussion

Permalink Reply by Lekan Badejo on January 20, 2010 at 6:43pm

Hi and how are you today?
My name is Lekan Badejo,I represent Othniel Consulting,here in Nigeria.
I found this network quite insightful and really would like to explore every bit of it.

May be I should let you know,we are organising the first ever International BPO workshop in Nigeria come April 2010 and wondering if you could explore the business opportunities that it avails assist in getting established service providers to attend.

I await your swift reply.

Best Regards,
Lekan Badejo
234 802 829 2553

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Permalink Reply by Bilkesh Lumbhani on December 13, 2011 at 7:05pm

Hiii ..I am doing wonderful . how about you ?

I would like to work with you. kindly send me project detail or process detail.

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Permalink Reply by Bilkesh Lumbhani on September 20, 2011 at 12:44am

Hi Michael

How are you ?

We are basically IT based company in india. But now we also look forward a business in BPO industry. I need your help. If you have a good inbound/outbound process Please send me detail at bilkesh@escrowinfotech.com

waiting for your favorable reply

Thank you
Bilkesh Lumabhani
+91 999 895 1495

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