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start a bpo in puducherry

i am going to start a bpo in puducherry. i would like to have some tip and step to start bpo..
and i want some guidance.. in starting it...
with some project to run the bpo..

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Replies to This Discussion

Permalink Reply by sambit mishra on August 8, 2010 at 2:52pm
Hi,am sambit from orissa,i am new to this industry and want to discover more.Can you give me details what kind of things it is. I am Admin Manager in a Portfolio Management company,which deals with Real Estate,Insurance,Tourism development. And we want to start a bpo firm .can you give me some support.so we think to start a BPO firm in Small size initially for details Mail me in Sambit@systematicsfund.com.Also like you am also new to this,can we share our thoughts.
Permalink Reply by Arumugam on November 18, 2010 at 2:38pm
Be ware from cheaters!
Permalink Reply by Raj Sukheja on November 30, 2010 at 8:13pm
Please define the support you require.

Rgds
Raj
Editor
http://www.outsourcingxplorer.com
Permalink Reply by Mrithula on December 8, 2010 at 9:57am
hi,
I am a project management consultant. i have projects without any upfront. if you are interested you can mail me your details to processnakshathraa@yahoo.com

Regards,
Mrithula
Permalink Reply by PraiseTechnologies on April 16, 2012 at 11:40am

Hi Mrithula,

This is Joseph anand from Praise Technologies. We are looking forward some non voice based projects. Are you outsourcing the projects, let me know the project details and billing.

Regards,
Joseph Anand

Permalink Reply by New Vizion Solutions on December 9, 2010 at 11:08pm
please first search for good process then start company
or you will be become fool like us
Permalink Reply by Nathanz Vanlalruata Fanai on April 26, 2011 at 3:18am
first ensure that the agent are serious because seriousness is the main key role in a BPO industry.
Permalink Reply by Hardik Harsora on September 16, 2011 at 5:45am
We are a management consulting organization and have rich experience of working with best in class international call centers in Mumbai for over 10 years.

Our consultants have managed telecom customer care, sales, retentions, collection and technical processes like Primus, Optus, 3G, Vodafone, Crazy Johns, Dell – CTS & Dell on call, Fidelity National Information Services – Accounts Receivable and Internet Bill Pay, Global Recovery Services to name a few.

We also have our own BPO setup in Mumbai and we can consult in setting up BPO’s, Our consulting spectrum involves everything right from getting the legal formalities and licenses to getting a simple genuine process, to setting up the infrastructure, to recruitment to management training etc.

We are also a member of BNI (Business Networking International) and enjoy a huge network of entrepreneurs providing various services across the globe. Which makes it easy for us to deliver good quality service with an investment which is value for money.

Drop us an email on business@effexway.com with your skype id or contact us on skype:- effexonline to move forward with your dream
Permalink Reply by Mohit Sharma on December 19, 2011 at 12:47pm

Hi,

Please send me some information about some aus. campaigns. Looking for ur earliest reply.

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Permalink Reply by H N Marketing Pvt Ltd. on October 2, 2012 at 11:31am

Dear Sir / Madam;
We have a Form Filling Projects.The project is directly from USA. The project is in large quantity so we are looking for IT/BPO company/consultant who can help us establishing a decent backbone of facilities anywhere in India, as soon as possible for this project.
We can also consider giving your monthly billings advance, right in the beginning of each month at the time of distribution of data itself.
Nature of Job : Form Filling Project
Work Type : Fully Automated By Software
Software Provider: Company Itself
Payment Security: Advance Payment through LC/Bank Guarantee
Duration: 36 months contract period
Total Working days: 22 Working days per month
Work Flow: Minimum 5000 forms per month/ per seat
Minimum no. of slot: 5 Pc
Rate per Form: Rs.10 per form
Data: Data will be provided to the user on monthly basis through FTP/CD/dvd.
Minimum Monthly Billing per slot: Twelve Lakhs only INR (Rs.2,50,000 ) It may be increased depending upon your work , number of hours and shifts.
Signup: Online Compensation: 30% (In case of non-availability of data, this would be mentioned clearly in the agreement).
Quality Control: Evaluation of the data converted by your BPO units, which should be at least 98% accurate. Minimum accuracy required to get the billing is 90%, and Up to 85%-90% the data is returnable (Rework Allowed, Only once in a month). (In case of deduction of payment this will be effective in the consecutive month’s advance payment).
Quality Check Report: Quality Check report will be generated by the TPQAT which would be again reconfirmed by the source company on the request of the executor company. Third party QC allowed, recommended QC Company should be ISO certified and QC charges to be borne by executor. Billing: Bills can be raised every month and executing necessary documents and procedures as specified in the Data Agreement and in Bank guarantee /LC.
YOU, THE CONTRACTOR/ Company (Second Party) MUST ENSURE:-
1. PROVIDING QUALITY OUTPUT & TIME CONSCIOUSNESS AT ALL TIMES.
2. HAVING NECESSARY INFRASTRUCTURE AND MAN POWER TO EXECUTE ORDERS IN PRECISION.
3. SHOULD BE IN POSITION TO START THE PROJECT IMMEDIATELY AFTER SIGN UP & SELECTION.
PROCESS:- The process according to company’s present norms is as follows:
1. EVALUATION OF PROFILES, SETUP DETAILS
2. SIGN THE SLA (Service Level Agreement)
3. ON-SITE training WILL BE PROVIDED TO YOUR OPERATORS (if needed)
4. ISSUE COMMERCIAL DATA AFTER 2 DAYS TRAIL After sign up the agreement, you will get 15 days' time to make your setup ready according to company's preset norms. If required you can also request for the paid training to some senior staff members of your company.
WE NEED YOUR SETUP DETAILS AND PROFILES WITH ALL COMPANY DETAILS FOR EVALUATION.
Documents Required:
a) Company Profile
b) Proof of Existence of the company
c) Capability Document Bank Details Swift Code Bank Name Branch Name & Address Bank Account No. Bank Phone / Fax No.
SPECIAL INSTRUCTIONS: SEND YOUR BUSINESS PROFILE DETAILS WITH YOUR FULL ADDRESS AND CONTACT PHONE NUMBERS FOR FURTHER PROCESS. INCOMPLETE DETAILS MAY DELAY/DENY COMMENCEMENT
For Furthur Details mail @ information.rdms@gmail.com

Permalink Reply by Nitish Kumar on October 31, 2012 at 11:21am

If you are still in need of Data Entry Projects.
We can provide you with better option.
Feel free to cantact us on nitishkmr09@gmail.com
We will send you detailed information.
Regards,
Nitish Kumar

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