DESPITE missing revenue expectations in the third quarter, business-process outsourcing (BPO) firm StarTek executive Larry Jones said the BPO model is too far ahead for most Americans to retreat from.
“While there is government pressure for companies to keep operations within the United States, these are mostly manufacturing,” Jones told a week before the company reported revenue down $0.8 million from the $73.3 million the company recorded in the second quarter of this year.
Jones explained that outsourcing remains a viable option, especially for those in the financial sector in the US.
“American business is saying, ‘I’m sorry but to offshore we increase the percentage of cost reduction from 40 percent to 60 percent.’ Those percentage points matter a lot,” he said.
Source:
Businessmirror.com
Tags: !, Outsourcing, die, never, will
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