If you are dreaming of a well-paying job in India's big BPO industry, here's something to give you a head start. IGNOU, a popular distance learning university, is offering a six-month online course to train you up.
The Indira Gandhi National Open University (IGNOU) claims to have got a good response to the "Business Process Outsourcing-finance and accounts" course, and feel the BPO industry in India will welcome the trained lot.
Most of those enrolling for the course are students of commerce and accountancy.
R. Krishna Prasad is pursuing his bachelor's degree in commerce from Bangalore.
"I am a second year student pursuing B.Com (Hons) and I want to join a BPO firm after my graduation, so I enrolled in this course. I think it is familiarising me with the work culture of the industry," Prasad told IANS.
The diploma course that has an intake of 50 students is structured in such a way that apart from the classes conducted on weekends, the students are exposed to an 'online lab' which will simulate the working environment of a BPO.
According to the National Association of Software and Service Companies (Nasscom), over 1.1 million people are employed in the BPO industry in India. A significant number are below the age of 30. The industry is expected to employ 2.5-3 million professionals by 2010, contributing 7-8 percent of the national GDP.
India, which has a large English-speaking work force, has seen BPOs and call centers mushroom, particularly in major metropolitan cities.
Source: Hindustan Times
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