The International Outsourcing Forum 2010

How will the global economic challenges affect outsourcing in 2010 and beyond? During challenging economic times people tend to outsource more – or do they simply outsource differently?

There is no doubt that companies are now under huge pressure to show evidence of cost reduction, but this also needs to be achieved through a sustainable model. While there will be some ‘knee-jerk’ deals done as a reaction to the economic downturn, supplier value propositions are under the microscope as clients look ensure not only value for money, but also strategic success.

In addition, the amount of highly skilled labour currently unemployed around the world has made staffing a shared service centre or centre of excellence somewhat easier, in turn making the competitive landscape for IPAs (Investment Promotion Agencies) more fierce.

As an outsourcing supplier or IPA, does the market truly understand your value proposition? Are you speaking to the right people, at the right time, to get your value proposition across?

As a company looking to outsource, do you know whom to go ahead with, how and where?


Now in its 7th year, IOF 2010 will provide an ideal opportunity for senior executives charged with outsourcing responsibilities to meet with major outsourcing supplier organisations and IPAs from all over the world.

Delegates from various industries including BFSI, telecom and retail will be present at the forum.

The supplier’s solutions will cover all facets of ITO, BPO, RPO and KPO.

For those looking at new locations for shared services and Centres of Excellence, IPAs from different geographical regions will be offering sourcing alternatives and promoting local outsourcing partners. This aspect will look at labour arbitrage, digital infrastructure, language capability and other areas that are imperative in selecting a sourcing location.