BPO Voice: Business Process Outsourcing, Call Center Outsourcing

Call Center Services, Outsourcing Services, Outsourcing Projects

We are promoting a lead generation campaign in the online education segment. It is very familiar HOT KEY campaign.

We will be providing fully client integrated CRM where status of lead is updated live. So there won’t be any tiring follow-ups.

The live transfers will be made to call centre in USA. The qualified calls will be dealt in 3 ways as under:
1. WARM TRANSFER : The lead which can be transferred directly to University depending on choice of subject and availability of seta with university.
2. SMP or WEB LEAD : The lead which cant be transferred as of now but can be used later on is uploaded on clients portal.
3. 3rd TIER LEAD : There can be certain leads that can neither be passed to University nor can be uploaded on client portal, these get transferred to Third party partners who work on them.
The criteria for qualification of a prospect are:
Must be interested in online education
Must have access to Computer with internet access
Must have a Valid High School Diploma of USA or a GED
Must be a permanent resident or citizen of USA (no anticipatory application)
Must not be currently enrolled with any college/university
Age Criteria – Between 18 and 55 years

Payout and Payment Schedule:
The payment cycle is Net 21 days for first 3 months through wire transfer.
Warm Transfer: $30.00
SMP/WEB Lead: $15.00
TT Leads: $5.00

Quality and Volume Bonus of $5 per Warm Transfer will be awarded as per T&C

Quality Requirement :

ZERO Tolerance on mislead and transfers where agents coach and impersonate students.

Recordings must be uploaded every day on ftp for all transfers. Payments will not be made for the transfers where recordings are not available.

Contract: Contract will be signed with our UK office.
Interested centres may please send their profiles at info@sanshi.co.uk.

We are also looking for authorised outsourcers who could market on our behalf for NO UPFRONT and NO COMMISSION from the centre. We will be taking care of the outsourcers.

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Replies to This Discussion

Hi Lloyd,

Thanks for your response.

Kindly send your complete contact details along with company profile if possible for further discussion.

Kapil Kumar
Hello Kapil.
I was more curious on knowing some of ur requirements regarding the number of seats required for the campaign.
We are currently having 10 seats to start up with, if it could work.
Do send me an e-mail with some more possible details regarding the same on back2simplicity@gmail.com or you can get back to me on the following number +919687275427.

Dhiren Prajapati.
Hello Dhiren,

Thanks for your response.

Kindly send your complete contact details along with company profile if possible for further discussion.

Also, 10 seats intially would be OK.

Kapil Kumar
k.kumar@sanshi.co.uk or info@sanshi.co.uk
Hi Kapil,
we are intersted in bpo projects but dont have experience of bpo industry. we are from telecom sector and want to switch to bpo to know about our company plz visit WWW.vtnindia.com. if you guide us then we can have good buisness relationship among us

Hi Kapil.

I would love to go ahead with this process asap. kindly mail me the detailed of this process @ animeshsao@gmail.com.

Currently i am running a 35 seater center with 24/7 live process. and also i would love to outsource the same for you :)


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