How to Start a BPO Company

Replies to This Discussion

AdminPermalink Reply by Posco on June 20, 2009 at 4:14pm

I think you wanted to know about,how to start a BPO Company and not industry... the industry has already been started... see if you can edit the title...

If You have great professional experience then you could offer good quality services through a KPO/LPO company.

There are TWO important points to understand:

1. Delivery Competence: You will have to show experience in the local finance and legal knowledge to attract clients. So if you want to serve clients from USA, then your team should have the US-specific knowledge. This means extra costs in acquiring those skills compared to what you have already in your team.

2. Client Relationships: Its very difficult to get KPO/LPO projects without solid client relationships, where the client trusts you or your representative. If you are starting from scratch, it will take you a long time to build these relationships, which will give clients the comfort level to outsource to you. Its important to have at least one person from your team or your representative to reside in the target country. You should consider partnering with companies/professionals in these countries who have client relationships and who can present themselves for initial discussions.

Source : http://bpo-kpo-review.com/how-to-start-a-kpolpo-company/

• ▶ Reply

Permalink Reply by Shaik Babajan on June 20, 2009 at 5:54pm

Thanks for Giving Support for me in building knowledge in BPO industry.

I would like to know more information about this Industry because In this recession period is this the right time to enter in this BPO? and also we are new to this industry, so please guide me in moving forward in this BPO world.

please give websites list for analyzing the situations whether to enter or to do job in another BPO company for experience and then start a company.

please suggest me sir.

Thanking you for your support,

Babajan

• ▶ Reply

Permalink Reply by Magdalena Szarafin on June 20, 2009 at 8:15pm

Dear Babajan

I find it a great idea to start a BPO company and I am happy to encourage you in this way.

I suggest you to start with the "basics": define your objectives, think what your strengths are which can help you to achieve these objectives. I think it is important in this stage not to look for barriers but to define measures and to search for possibilities. Do you know MindMapping? - it could help you to structure and develop ideas. Read about other entrepreneurs, one can learn much from them.

Nowadays Internet makes it possible to start a multinational company and to expand very quickly with minimum funds.

I wish you much success with your BPO undertaking, if you have any further questions, do not hesitate to contact me.

Best regards

Magdalena Szarafin
http://www.szarafin.info

• ▶ Reply

Permalink Reply by Shaik Babajan on June 20, 2009 at 10:06pm

Thanks for your precious Suggestions madam,

The Suggestion was really helpful for me to take further steps in this world, and also the in information which is there in http://www.szarafin.info this website had given some knowledge about the economy and the knowledge Management. But the thing is Some articles are there in German language so i dint go through them.
Can u help me in learning More things about the BPO by giving the website names in which that information is available from the basic onwards.

I thankful to you for taking time for giving knowledge in this world.


Babajan
babajan_4@yahoo.co.in

• ▶ Reply

Permalink Reply by Magdalena Szarafin on June 21, 2009 at 1:26am

Dear Babajan

Sorry, I had no time to translate my website into other languages but it is on my to-do list.

To your question regarding the websites, I will try to provide a (short) list, which can be of interest for you:

1) German Chamber of Commerce: http://www.dihk.de/english/. You can contact them regarding co-operations with German companies. You can also ask them for advice and/or publications
2) EMRG's 9th Annual BPO Conference: http://www.emrgind.com/pdfs/bpo_2009.pdf. This conference (and other events) are organized by EMRG in London, UK, you can meet both: service providers and (potential) customers - they come from many different countries. Look for their other events, that is really a good opportunity to get contacts. You would have to invest time and money to come to Europe for a few days, however, I am sure, it will pay back
3) Bridge-To-Business: http://www.bridge2b.net/index-en-lin.html. You can offer your services using this website
4) PAIZ, Poland: http://www.paiz.gov.pl/index/?lang_id=12. This organisation supports companies and individuals willing to make business in Poland
5) German Embassy in India: http://www.new-delhi.diplo.de/Vertretung/newdelhi/en/Startseite.html. They should help you establishing contacts with German companies. Also visit websites of embassies of other countries and try to contact them
6) EU measures helping start-ups: http://ec.europa.eu/enterprise/entrepreneurship/support_measures/st...
7) There are also quite many websites offering projects to freelancers and/or companies or offering freelancers/companies the opportunity to present their offer, as for instance http://www.outsourcing.org/, you can look for them and use them.

I hope I could help you. Please, report, how your business is doing.

Best regards

Magdalena Szarafin
http://www.szarafin.info

• ▶ Reply

Permalink Reply by Shaik Babajan on June 21, 2009 at 11:02am

Thanks for your great support, madam iam doing MBA right now i will be completing MBA by next March 2010, after completion of my course immediately i will start BPO company. So iam collecting all the information about BPO Industry and iam preparing a Project report so that it will be easy to start.

According to me when anyone wants to start any firm or Business we should have a Complete knowledge about the business you had chosen. I dont know iam i wright or wrong but i feel that is correct.

And more over i really thank you for guiding me by giving information which is very very very useful to me to take further steps to this industry.

I want you to guide me in future which is more precious to me in my life.

Babajan

• ▶ Reply

Permalink Reply by Magdalena Szarafin on June 28, 2009 at 9:13pm

Dear Babajan

I am happy if I could help you a little bit. I would encourage you to integrate the idea of establishing a BPO company into your MBA project, then you can gain same synergies out of it. Also look for further inspirations for this idea in both: in India (asking for instance about possible subsidies for people intending to start a company) and internationally (informing yourself about further opportunities, trying to establish contacts and co-operations).

If you have any other questions -- now or in the future -- please, do not hesitate to contact me.

Best regards

Magdalena Szarafin
http://www.szarafin.info

• ▶ Reply

Permalink Reply by Sadesh Parameswaran on July 7, 2009 at 4:11pm

Hi Mr. BABAJAN,

Greetings.
I am a new member, you can easily translate the web http://www.szarafin.info to english language.

Just copy and paste the web in the google. It provide a provision for translating.

Regards
P.SADESH

• ▶ Reply

Permalink Reply by Amit Saxena on July 7, 2009 at 10:18pm

Hi Guys

Major portions of http://www.szarafin.info/ have already been translated to English, so I don't see any reason why one should not able to read through the site. More over the links she has provided have oceans of knowledge, so go through them , do your own research and if you face any issues feel free to ask her as she has always encouraged meaningful interaction.

• ▶ Reply

Permalink Reply by Magdalena Szarafin on July 8, 2009 at 4:00am

Dear All

As many of you have contacted me asking questions about establishing a BPO/KPO company or getting projects for an existing company, I have decided to open a discussion:
Hot subject: BPO company - how to start and run it?
summarizing some questions to help people dealing with similar problems.

I am looking forward to your active participating in it.

Best regards

Magdalena Szarafin
http://www.szarafin.info

• ▶ Reply

Permalink Reply by Maxmel on July 17, 2009 at 11:01am

Hi Mr. Babajan,

This is maxmel from Chennai. Can you help me to get a office project with genuine client. I am expecting your positive reply from your side

• ▶ Reply

Permalink Reply by Maxmel on July 17, 2009 at 11:04am

Dear Madam,

This is Maxmel from India. Can you help me to get a BPO project with genuine client.

I am Expecting a positive reply from you.

• ▶ Reply

• ‹ Previous
• 1
• 2
• 3
• Next ›
• Page