BPO Voice: Business Process Outsourcing, Call Center Outsourcing

Call Center Services, Outsourcing Services, Outsourcing Projects

 

 

 

Process Details

GUIDELINES TO BE FOLLOWED BY THE OUTSOURCING COMPANY.

1] The Process would be an inbound campaign which would run 24/7.
2] The center should at least be established for 1 Year
3] The center planning to start the process should sent the company profile and the snaps to the Outsourcing company.
4] The outsourcing company would forward the Documents to the client.
5] The Client would revert back whether the center is approved or rejected with in 3 business days.
6] If the center is approved the outsourcing company has to visit the center, and go with all the necessary guidelines provided to them in Exhibit A.
7] The outsourcing on its discrimination with the center, bear all the cost and expenses.
8] The outsourcing company gives the ready to go Certification.
9] Once the ready to go certification is received from the outsourcing company, the clients would visit the center.
10] The center has to bear all the expenses i.e., Travel, accommodation... etc.
11] Signing of the contract would be between the Client and Center.
12] The upfront is to be paid at the time of signing the contract.
13] The Center after receiving the advance payment is given 15 days grace period for making all the arrangements.
14] Training would be conducted by the Clients end and the parameters would be given to the center after signing the Contract


Revenue Generation :- 20,000 RS x 3 Shifts=60,000 RS / Seat.
Seats: - 50 Seats
Advance Payment: - 12 Lakhs


Requirements:-

1. Center should have DOT[Domestic], STPI, OSP License
2. Center should have enough seating capacity.
3. Dedicated Team Members.
4. Technical team and the installation manuals would be provided by the clients end.


Send me Company Profile
madan.khichi@gmail.com
accruetech@yahoo.in

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Replies to This Discussion

pls send me the process details on sam.gawande@gmail.com
Dear Pawan,

Can you please send me the Process details with Commercials involved...

support@infotelglobalservices.com


Thanks and Regards,

Ramesh.K
Manager Operations
Infotel Global Services
+91-9095290768

http://infotelglobalservices.com
We Serve for Your Growth.

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